High performance parts service near Montebello, CA

Very helpful, knowledgeable and accommodating. They should change their name because they do much more than just tuneups and lube jobs. And, as a bonus, they are quick and friendly. One of the employees even offered to give me a ride there and back when my car had to be kept for a few days.

Dealership quality service without the dealership prices. Family owned and operated. I have been bringing my cars here for more than 20 years.

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

OET had my problem diagnosed within two hours and had my car back to me within the same day. I was shocked when I was told that the problem was minor. My repair cost substantially less than I expected. I knew then, that I had finally found an honest mechanic.

Went here on a referral with a coupon to have AC service. Mechanic did a good job , didn't try to up charge me. Honesty and integrity very much appreciated don't find that with a lot of mechanics these days!

Let me tell you about JCW Auto Repair. On 8/9/2024 I was traveling from Berkeley CA after visiting my son, daughter in law and toddler grandson back to my home in north coastal San Diego. I had my 5 month old Corgi puppy with me, (she was a champ the entire trip). I noticed during the grapevine approaching the LA National Forrest the engine seemed to be working hard. I saw freeway signs recommending drivers turn off their AC during the steep grades and incline and I did so. Google maps redirected me to go through Pasadena to SD vs LA as LA rush hour traffic was slammed on Friday. Travel slowed considerably and I noticed my temperature gauge starting to rise in the stop and go traffic. I turned off the AC again, it was 107 degrees outside. Across the freeway from me was a Subaru car dealership, but it was now 5:01 and I know the service dept would be closed. I took the very next exit as I could see it was an industrial area and there had to be something there. I pulled over in some shade to let the car temp gauge to cool down. I saw the car repair shops were all closed. I thought about calling AAA, but what could they do other than tow me? I called my brother in law in SD, he had me pop the hood and check the coolant which was almost empty. He directed me to drive a few miles just west of my location to an O'Reilly auto parts store and he would coach me how to add the coolant. I started to drive about a block and found JCW Auto repair with the bay doors still open. It was clear everyone was closing up but stayed to help me. Jed immediately went to work, I popped the hood, he could smell the radiator heat. Jed immediately noticed my radiator cap was broken. I explained I had taken my Subaru to the dealership two days prior to my road trip to have the oil changed, tires rotated and the fluids all checked. Jed said the service department should have caught this broken radiator cap. Two jugs of coolant. Jed tried to find a used radiator cap that would work, he finally took one off his own personal vehicle that fit my Subaru. Jed cautioned me to drive the rest of the way to SD at normal speeds with no AC. It was blazing hot out there. He even gave me a jug of water if the temp gauge started to rise again and explained do not open the cap until it cools down. Jed seemed genuinely concerned and worried but felt I should be able to make it to San Diego if I take it easy. I asked Jed how much I owed him and Jed told me to give him whatever I thought was right. I am a widow traveling alone, I am beyond grateful for Jed dropping what he was doing to take care of me and get me on my way. He had along day at work and was ready to go home. Jed really saved me and my little puppy. He saved me an expensive repair bill or even my car breaking down on the freeway. I shudder at the danger of that. My sons and my family are exceptionally grateful too. It should be noted when I got to San Clemente I turned the AC on and the temperature gauge never moved from the middle center line. It was so chilly in the cabin my fingers and feet were numb with cold air. I would definitely, most assuredly take my vehicles to JCW Auto repair for all my service needs and might even drive to Azusa from SD for such quality excellence in service. This is the America I grew up in, where there was honesty, integrity and high moral character among our car mechanic professionals, where a handshake was considered to have as much value associated with it as a man giving his word of honor. JCW is exceptional car service care. Jed and his crew are consummate professionals. Again my profound heartfelt thanks

Excellent service! Jonathan helped me get my car rolling strait and even got me lunch. Ill definitely be back Jerry Ryan

This place is a scam and rip me off.... took my car in for not starting. they piggy back a connector to my fuel pump relay and charged me for something that it was not even replaced!!!! found out from another shop when the car have the same issues and symptoms. DON'T TAKE TO THIS PLACE!!! call them and never call me back. DO NOT TAKE TO THIS PLACE!! THEY RIP PEOPLE OFF THE OWNER IS A CROOK!!!

Not happy with this place or the work, took my M3 there one time, and that was all it took. First off I had plenty of work done, header install, carbon intake installed, water pump, coolant hoses, O2 sensors, thermostat, crankshaft seal, and instructed him to repair the oil leaks. Ed says he repaired my oil leaks, yet my car continues to leak oil, he damaged a $400 wheel, which he said, if the shop he knew, could not fix it, he would buy me a new one. When his shop failed to do so, I asked about a new wheel, of course he then said, he had no money to get me a new one, so I paid out of my pocket for a new wheel. I had him install my carbon air box, and he removed my OEM clamps, threw them away and replaced them with some junk hose clamps, stating he did not have the tool to replace the clamps, not sure what that has to do with me. So I took my car to check on the oil leaks and was told and shown by the shop, how the oil pan was not only missing bolts, but some were sheared off from over torquing, I was also missing header and sway bar bolts from his header install, my power steering hose was not secure, causing it to rub on part of the motor, damaging it, there were a few other things he failed to do, now costing me over a $1000 to repair after paying him over $2000 for less than subpar work. Do yourself a favor, and stay away.

Excellent customer service at this American Tire Depot, I didn't had no problem at the first tire depot in Torrance on Hawthorne Blvd when I purchase my tire set but after today I'm really disapointed I called a appt for my tires to be rotated the guy was able to give me the appt the same day I was happy but meanwhile my truck was getting a oil change @ the dealership which took almost 2hrs instead of 1hr so made me late to my appt at American tire depot in Torrance so I get there and the guy didn't want to help me at all because it was almost 3 o'clock and had 4 cars ahead of me. I wouldn't mind to wait but he didn't even offer me. Instead he wanted to give me an appt for tomorrow, so I started calling all the American Tire depot around my area and found me the 1 in Hawthorne in Rosecrans Ave the guy who answer my called told me to come in and was going to help me with my rotation and they sure did help me ASAP when I got there and was out in less then a 1hr thank you guys so so so much for your help. Manzo Aguilar

Glad I took a recommendation to try this place for bodywork cracking on a vehicle after dealing with several not so honest mechanics. Ricardo and company are extremely professional, honest, and timely. Don't waste your time and money on other mechanics. Well worth the distance to get here and the quality of their work is unmatched. Great folks, good prices, and awesome customer service!

My charger rides so good after the tune-up they gave me, I had a very long drive so I decided to get a tune-up first, so glad I did! They do amazing work!