Clutch repair service near Novato, CA

Mr. Sartorial is a professional and a gentleman. He quoted me 2/3 off the price to do the timing belt on my Kia that my dealer quoted me and got it done in two days. Then, when he heard that I would be riding my bike over to santa rosa to pick up my car, offered to meet me half way at safeway so I wouldn't have to cross the highway and deal with downtown traffic. Good to know that decent mechanics are still out there; I would highly recommend for a friendly, professional and personable tradesman.

Been going to this shop for many years, Jeff is okay at every day stuff, oil changes, major service, but beware of anything more involved. Not good at all for front end or steering. Go elsewhere for that. Seems a bit money hungry, takes your money, does a partial repair, won't complete the repair or refund the money. Jeff has been "taking care" of my Jeep for years. He is the only one who changed my oil, did the major service, etc. Due to his lack of integrity regarding the front end and an A/C problem , I recently took my Jeep to another shop for an oil change (Peet's Garage on Cleveland). 45 minutes later, my oil was changed, all fluids were topped off, the lights, blinkers, brakes and shocks were checked. My shocks, which Jeff installed about 6 months ago had a loose nut, which they tightened. My brake fluid was almost empty, which they filled up (additonally there was no indication of a brake fluid leak). I trusted Jeff to take care of my Jeep and he failed. Failed miserably. Please do not risk your safety with this shop. It just goes on and on and on with these two (Kathy & Jeff). Kathy said they would "make it right" after an $1100 charge for an a/c evaporator leak that was not fully repaired. Well, guess what? They didn't make it right and now approximately one year later the leak still occurs on the passenger floor board and I ended up having to take them to small claims court. Jeff apparently has a serious ego problem when confronted with a valid criticism of his sloppy work. We worked it out with a mediator and they agreed to a partial refund, which was all I asking in the first place when I wrote them a letter requesting a refund a year ago! Why did they have to make it so difficult? They did an incomplete and/or sloppy repair, Jeff was obnoxious during negotiations (Kathy was reasonable), I'm guessing because he thinks is the "God" of Jeeps. Not so, Jeff, so sorry. You totally missed the trac rod diagnosis that the Rear End Shop found. That repair, by the Rear End Shop, solved the steering problem that you so smugly thought was the ball joints. Why didn't you refer me to them? Incompetence, ego, who knows. At this point it doesn't matter. DO NOT GO TO THIS SHOP EVER!

Very nice experience

Excellent friendly service, they know what they're doing! Tom G. 2010 Honda Accord San Francisco, CA

1

I've been bringing my car here since I bought her and have received excellent service every visit. German is an exceptional business owner and very pleasant to work with. He is great at explaining things to someone who is not car savvy at all! Danisela Mancia

Had my first experience with Pat's Garage when I took in my 2012 Fisker Karma for routine 10K mile service. Every aspect of the experience was terrific, starting with the initial consultation and advice, scheduling, reception, the work itself, and delivery. Pat and his crew are extremely knowledgeable about this rare car, and very professional and helpful throughout the process. I know that Pat is a Karma owner and enthusiast himself, and quality of service and work reflects his passion for the car. Behrooz Shariati

I highly recommend Euro Japan Auto works - Essy and his team have work on my cars for the past 9 years - I've always received top notch service. honest assessment of issues with my car....Lady's this is the mechanic to go to !!! Essy and his team are awesome !!!

The Best body and paint work I've seen thus far. I highly recommend Spectrum, I recently had my BMW hit from the side and the paint and body work looks as if nothing happened, blended well and you can never tell it was hit! There reasonable, trustworthy and most important fast! They won't have your car on the back burner, will expedite quickly while being precise! They do everything from classics to common cars to expotics this is a great body shop! A+++ :)

I research the heck out of my shops because I care about my car. Jay was highly rated, and I was given a casual recommendation through FB. I pulled the trigger and brought in my '06 BMW for some scheduled maintenance. I got my rear brakes done, a coolant flush, and a brake flush. I quoted the same work through the dealer just up the street and Jay came more than 30% cheaper. He dropped me off at work, and also picked me up as well. Now that's service. He sent me pictures of the parts he replaced and kept me updated on the progress. It seems simple that someone would think to do this now, but most don't and I appreciate it. Never felt pressured or pushed. He explained everything and was very knowledgeable about my car. Since he worked at BMW SF for over 17 years, I thoroughly trust him. He is definitely my new go to guy for BMW Service. Thanks!