Saab service near Ontario, CA

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.

My sons Mustang was in our garage seems like forever we tried to get it towed to a shop but they wouldnt send a flat bed tow truck even when we request one about 3xs so my husband decided to put the fuel pump in himself while at the Auto Zone my husband met Ali and Ali gave him some advice and his ph# and said that he was mobile.We then decided to have Ali put the pump in. You can tell he KNOWS what he's doing/talking about.Ali had the fuel pump in it didn't take him long at all. And the price was GREAT!! From now on Ali will be our Mechanic and no one else!! THANK YOU ALI!!!

Sam provides customer service including smog checks.

Honest and quality service, me and my sons come here, from oil changes to major work done ..they are fast, friendly, helpful with advice, good prices and they are open on Sunday's!! Thank you Luis and team for being the best mechanics in town!! Linda V.

This is one mechanic shop that you would like to visit when you really need your car fixed. They really take care of you, very honest, reasonable and they do things right the first time. My car is getting old and needs more maintenance and repair. I trust Bill, the head mechanic. Hassan M. Orange, CA

We've used Roy's services twice for 2 different cars with electric system problems. He came recommended by my neighbor who is in middle-managmt with General Motors. Both times, Roy gave us excellent service, completely fixed the problems (there was more than 1 each time), and had our cars ready for us before the promised time. This is the only place we use for electric issues with our vehicles and we've recommended him to family, friends and neighbors. They are honest and won't cheat you either. It's so refreshing to find a business who does right by their customers. DeeDee & Dave

They have the best price in town. Let me say that a gain... THE BEST PRICE IN TOWN! I have never had a problem getting the best deal here. Plus, I can (normally) wait in the lobby for them to be done they work so fast. Jered Surber