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American Tire Depot - East Highland Hours
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About American Tire Depot - East Highland
American Tire Depot - East Highland located at 25595 E Base Line in San Bernardino, CA services vehicles for Oil Change and Lube, AC and Heating Repair, Alignment, Alternator and Starter Repair, Auto Inspection, Auto Repair, Brake Repair, Clutch Repair, Cylinder and Block Repair, Diagnostic Services, Electrical Repair, Fuel Injection Repair, Mufflers Repair, Radiator Repair, Retail Tire, Service Stations, SUV Repair, Tire Balancing, Tune up, Exhaust Repair, Fleet Services, Catalytic Converter Repair, Steering Repair, Suspension Repair, Timing Belt Replacement, Head Gasket Repair, Tire Changes, Jump Starts, Factory Wheels, Wheel Repair, General Maintenance, Custom Work, Transmission Coolers, CV Axle Repair, European Car Repair, Tire Repair, Aftermarket Wheels, High Performance Tires. Call (909) 884-1825 to book an appointment or to hear more about the services of American Tire Depot - East Highland.
First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.
Ken was amazing! My husband's tire blew out after he hit a pot hole. He had to get a new tire today because there was no way he could make it home through the pass on his spare. Ken was extremely helpful and friendly throughout the entire process. It took them no time to get it done too. I definitely recommend going here for all of your tire needs! Amber PattieKen was amazing! My husband's tire blew out after he hit a pot hole. He had to get a new tire today because there was no way he could make it home through the pass on his spare. Ken was extremely helpful and friendly throughout the entire process. It took them no time to get it done too. I definitely recommend going here for all of your tire needs! Amber Pattie
Business Information
Business Name: American Tire Depot - East Highland
Address: 25595 E Base Line
Phone Number: (909) 884-1825
Email: not listed
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