Engine repair service near Parlier, CA

Horrible customer service! I was told a 2 hour wait only to find out after the 2 hours they said there were six cars ahead and it would be even longer. At this point I asked to buy the tire and take it elsewhere only to have Richard the manager tell me I couldn’t pay cash and called me a liar and said that Arnold the employee that helped me in the first place never told me 2 hours. I proceed to get upset after they had already wasted 2 hours of my time called me a liar and wouldn’t sell to me because I only had debit for him to flat out say well I don’t even have to sell you anything! No people skills at all will not be going back there again and will tell everyone I know to not go there! And the crazy thing is I even called the district manager Tony and and he proceeded to say that I acted inappropriately and was not even there! So I’m guessing him and Richard must be close. Thanks you American tire for showing your true colors!

I've gone here before with a nail in my tire and they patched it for free! This last time I called needing 2 tires and my service was amazing. They went lower than the other quotes I got from around town. When I came in and found out that my tires needed to be aligned as well, they ended up not charging me for the alignment! Totally made my day and saved me some much needed dollars. The guys were very nice and friendly. They were knowledgeable and able to answer my questions. Thanks again you guys! Brennan Miller