Diagnostic services service near Pico Rivera, CA

Don't sign anything before you can get the car checked out, if not make sure you get the Contract Cancellation if not they will want you to pay $1,300 for a restocking fee. All of my paperwork was not even completed but they wanted me to pay this all in cash , so I had to agree to them replacing the brakes and tires. Days later I had a flat on the "new" tire, so if you are looking for reliable transportation this is not the place. The cars may look nice, and the test drive may go well, but you may end up driving off with no brakes (%5) and no tread on the tires, dispite how nice, and clean the appear to look. Double check the contract before signing they added money on the cost of the car listed, and it did not come with everything listed.

Established in 1992. This business is a family owned and operated auto repair shop. In 1991 Alfonso Gonzalez left his regular day job as an auto mechanic to work on cars at home. Just having a couple of customers a day helped him pay the bills and his recently purchased home. In 1992 his amount of customers grew and was able to open his official licensed auto repair facility in the city of Hawthorne CA, for the next 5 years the businesses boomed from one bay to a 3 bay, 1500 square foot facility, not having enough room he was forced to move to a 2500 square shop in Inglewood, CA. Ten years later he moved to 1129 S. La Brea. Inglewood CA. with 10,000 square foot lot and 4 employees Universal Auto Service still offers great prices and an awesome customer service.

Excellent mechanic shop I finally found to take my Sprinter Vans for service in Los Angeles Much better than dealerships. Nice people, expertise work, convenient location, fair price. No Wonder that they have so many cutomers

Glad I took a recommendation to try this place for bodywork cracking on a vehicle after dealing with several not so honest mechanics. Ricardo and company are extremely professional, honest, and timely. Don't waste your time and money on other mechanics. Well worth the distance to get here and the quality of their work is unmatched. Great folks, good prices, and awesome customer service!

A Godsend. My car broke down in LA while I was on a trip from N. Cal.. One call to Ray, a complete stranger to me, and my anxieties were put to ease. He took my car in right away and fixed it as good as new. Even though he could have charged me anything and I would have paid it, the job was done for less than the original, very reasonable quote. Thank you so much Ray. Muchisimas gracias! Tim G. Brentwood, CA

Let me tell you about JCW Auto Repair. On 8/9/2024 I was traveling from Berkeley CA after visiting my son, daughter in law and toddler grandson back to my home in north coastal San Diego. I had my 5 month old Corgi puppy with me, (she was a champ the entire trip). I noticed during the grapevine approaching the LA National Forrest the engine seemed to be working hard. I saw freeway signs recommending drivers turn off their AC during the steep grades and incline and I did so. Google maps redirected me to go through Pasadena to SD vs LA as LA rush hour traffic was slammed on Friday. Travel slowed considerably and I noticed my temperature gauge starting to rise in the stop and go traffic. I turned off the AC again, it was 107 degrees outside. Across the freeway from me was a Subaru car dealership, but it was now 5:01 and I know the service dept would be closed. I took the very next exit as I could see it was an industrial area and there had to be something there. I pulled over in some shade to let the car temp gauge to cool down. I saw the car repair shops were all closed. I thought about calling AAA, but what could they do other than tow me? I called my brother in law in SD, he had me pop the hood and check the coolant which was almost empty. He directed me to drive a few miles just west of my location to an O'Reilly auto parts store and he would coach me how to add the coolant. I started to drive about a block and found JCW Auto repair with the bay doors still open. It was clear everyone was closing up but stayed to help me. Jed immediately went to work, I popped the hood, he could smell the radiator heat. Jed immediately noticed my radiator cap was broken. I explained I had taken my Subaru to the dealership two days prior to my road trip to have the oil changed, tires rotated and the fluids all checked. Jed said the service department should have caught this broken radiator cap. Two jugs of coolant. Jed tried to find a used radiator cap that would work, he finally took one off his own personal vehicle that fit my Subaru. Jed cautioned me to drive the rest of the way to SD at normal speeds with no AC. It was blazing hot out there. He even gave me a jug of water if the temp gauge started to rise again and explained do not open the cap until it cools down. Jed seemed genuinely concerned and worried but felt I should be able to make it to San Diego if I take it easy. I asked Jed how much I owed him and Jed told me to give him whatever I thought was right. I am a widow traveling alone, I am beyond grateful for Jed dropping what he was doing to take care of me and get me on my way. He had along day at work and was ready to go home. Jed really saved me and my little puppy. He saved me an expensive repair bill or even my car breaking down on the freeway. I shudder at the danger of that. My sons and my family are exceptionally grateful too. It should be noted when I got to San Clemente I turned the AC on and the temperature gauge never moved from the middle center line. It was so chilly in the cabin my fingers and feet were numb with cold air. I would definitely, most assuredly take my vehicles to JCW Auto repair for all my service needs and might even drive to Azusa from SD for such quality excellence in service. This is the America I grew up in, where there was honesty, integrity and high moral character among our car mechanic professionals, where a handshake was considered to have as much value associated with it as a man giving his word of honor. JCW is exceptional car service care. Jed and his crew are consummate professionals. Again my profound heartfelt thanks

Established in 2000. I Erick Voss started Euro West Rovers back in 2000 then I moved on 2006 to Fullerton, Were I had a small custom shop for 8 years. Manny worked with me at Euro West for the 6 great years that I owned it and continued to work at Euro West after I moved on. One day him and I got to talking about how much fun we had at Euro West and decided we should join forces and work together again. So we looked for a new shop and found this building in April 2015 with 11,000 sq ft. this place will give us the opportunity to do the work and service that we feel is lacking in the service industry with honesty and integrity. Manny and I put our hearts and souls in everything we do for our customers and we are here for the long term! We have an open door policy, so if you are in the neighborhood come by and check us out!

Great service! I was given a detailed understanding of the issue my vehicle was experiencing. With my small budget incapable of undergoing all needed repairs, they made it work. Even better - under what I could spend :) This is a quick, clean, professional, and understanding location of which I highly recommend. Chris Curtis

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper