Engine repair service near Randall Island, CA

1st of all, We come to you. We offer what no other automotive repair can offer. "Transparency" What auto repair place do you know that will let you watch what they're doing and show you "why" you have a failure and then explain it to you in a way you can understand. This is what we do. Why? When we empower our clients with knowledge, they can begin to understand more about their vehicles so they can make the decisions that affect them on a daily basis, like checking their oil and coolant levels. Those two alone can save you thousands when you avoid running them dry. You are welcome to watch us in every aspect of the repairs. The only time we might ask you to stand back is while we are performing a hazardous task. You won't find that in too many places. So ask yourself, why would I want to drive across town or down the street to sit and wait? “My life is too busy to sit idle and unproductive”. I started this for you so you wouldn't have to wait or get picked up. Anything that doesn't require the motor to be taken out, we can do onsite. If there is a major issue and you want someone you can trust to get it repaired, we can take your vehicle to a garage we work with and stay in control of the repairs. Our sole purpose is to make sure that your vehicle gets the best possible repair with the least amount of money from your pocket.

Got my 1995 Dodge caravan worked on after I had taken it to so many places and there was no change on it.

place is a joke, no competent mechanics----they don't know anything about high end cars.

Exceeded my expectations. As a woman, I am always suspect of what "problems" I am told my car may have. Randy, brought to my attention two issues which they fixed, but showed me a picture of what it looked like before and after. WHAT A CONCEPT! PROOF...I love it. The other first .... The price I was quoted was the price I paid when I returned to pick up the car. Very impressed with quick and HONEST service. Big thank you to Randy and his staff Jess Couch

If you've got a German Car, you need this garage! John, the owner, is always ready to hear your concerns and his shop is absolutely a MAZE of top-drawer equipment and tools. You always get a real "neighborhood friendly" feel, when coming to Silver Star.

Referred to Family Auto Care by CarMax since they were booked throughout the month. Was impressed by the service Nicole and Sean provided. Very understanding to my situation and was able to offer me a drop off and a pick up ride to and from their shop. Very polite and professional. Hopefully not needed, but if so I will be using them again. Vince G. Dixon, CA

I came into this shop and ask how much it would be to diagnose and replace the thermostat and water pump - they quoted $57 for the diagnosis and $657 for the work. When my husband dropped the car off they wrote the quote much higher so I called to dispute it and was told this was there standard price. I asked them not to work on the car because I didn't feel comfortable with the sudden price change. When we picked up the car it had been moved and I asked why they said they were about to begin the work when I cancelled. I drove it across the street for a diagnosis at another shop and was told that the Coolant hoses were disconnected and all of the coolant was running out of the car...and the car could not be driven it had to be towed!!! Costing us even more money!!! There were no leaks when the car was dropped off at CME. The thermostat light had come on a few weeks earlier we filled up the coolant, nothing was leaking because the car sat in our drive way for two weeks while we were on vacation....until we could drop it off at the shop. Please beware of these vindictive crooks...