Honda service near Redlands, CA

On 12/20/11 I took my 2005 Nissan Maxima in for repair to the braking system. I was told upon inspection of my vehicle that the issue was warped rotors and bad pads on the front; the rear brakes were deemed to be in good working order with good pads. I was quoted a price for the work which I found acceptable and asked them to proceed with the work. The work was completed within the day and I paid for the work. The car needed some unrelated work which could not be done by this shop so I took it the following day to get those repairs done at another shop, the car was only driven home and to the shop for the motor work. I got the car back on 12/23/11 and noticed that the brakes were still shuddering when stopping. I called Bob & Al's on 12/26/11 after the holiday to make arrangements to get the brakes checked but I got a recording that they would be closed until 1/3/12. I contacted Bob & Al's on December 10th in person and I was asked to bring it later that week which I did 1/13/12. They kept it all day and said the front disks were warped again and that I was to blame for driving the car hard, I explained that I had barely driven the car and I tried to contact them on the 26th but they were closed. They turned the rotors, but when he took it for a road test the same issue was there. I was asked to bring it back for troubleshooting on 1/18/12 which I did. They stated that the issue was now the rear rotors that were very warped and they would have to be turned, which would cost me 75.00. I told them to proceed but was not happy. I got to their shop at 4:30pm and asked the Owner how this was missed the first time and second time? He said there was no way he could know that just by looking at the rear brakes. Then he got belligerent and said he was bothered by my questions and that if I thought he was cheating me I could go F*ck myself and that he did not need my F*cking business or my money. He threw my keys at me and told me to get the F*ck off his property. I was sh

The reason I go to Rays Auto service is simply because I trust they give the correct diagnosis and repair it correct. its hard to find a place that is not trying to make an extra buck and up sell you.

Courteous of customer's time, polite and professional. Excellence! in customer service. Adrian Yanez

They are not BBB accredited! They do not abide by their warranties/ contracts! They are sketchy! I was recommended to P&G from sals auto mechanic in fontana, I have a toyota celica Gt 01 that had sucked up water into the intake. I needed a new engine. Sal had told me that this was the place to go. Alex, the owner had quoted me a fair price to install a new 1zz motor (the same kind my car comes with originally) he also said he could switch the position of my intake so that it wouldn't suck up water again.(He didn't) The job was to take 7 days and cost me $2200 with a 1 year or 12,000 mile warranty on all parts and labor. However, upon initial payment of $1100 and 12 days later. I called Alex and he said I needed a new air control valve because the car wouldn't idle right, he also said he needed to install a new "knock sensor", something I've never heard of before. It would cost me an additional $250 and another day of work, I said okay. I just wanted my car fixed. Finally after about 12 days and after I paid the $1450 I got my car back, I understand that cars with new engines have a "break in" period of 3 or 4 months for it be in top condition; so I made sure to drive with caution and made sure not to accelerate over 3000 rpms in between gears. After 1 month, my check engine light came on and my temp was spiking. I took it back to Alex and he said I needed a new temp coolant sensor. I paid $125 for the part and he installed the part. The problem did not go away. Not even a day later the light came back on and he said it was suppose to be a different sensor. He told me he charge me for this new mystery sensor, but after he installed it the problem seemed to be gone. I drove my car for 2 months before I got an oil leak. I took it back and Alex told me it would cost $600 for a new head gasket and seals, he also said that he would not cover it under the warranty because it was because of overheating due to the temperature coolant sensor, the same one that he installed 2 months before! Be warned! This company is not BBB accredited! They are sketchy! And they do not abide by their warranties/ contracts!

General repairs.

Always warm and friendly, excellent service. Like the new outside seating area, for waiting if necessary.

Super fast service. Very professional, walking me through the entire process. It took no time at all and looks great. The lifetime guarantee is awesome as well. Unfortunately my insurance didn't cover it, but very affordable. I would definitely recommend to others. Mike B. Riverside, CA

I arrived and asked if they could SMOG my truck and it was done quickly and efficiently. Going to bring it back to have it serviced on a regular basis. James Pinmental

Absolute best experience I've ever had at an auto shop.Terry was extremely friendly and most importantly: honest. I will take any business I have in the future to his shop.I recommend it a thousand times. Whether you're 5 miles, 20 miles or 50 miles away I suggest you take the trip and get your car serviced here.

LOVE Nobert's Auto Service! Nolbert himself owns and runs the place! VERY VERY....did I say VERY HONEST! GREAT friendly service....They get the job done right......The price is so fair.....and DID I say HONEST? LOL Highly recommend! I drive almost an hour to have my car serviced here! Been going for years and a lot of my family and friends now go too!