Subaru service near Riverside, CA

I don’t know how to review this mechanics shop. I had a full brake job done on my van. The back brakes squeaked afterwards and they replaced all the parts and did the job completely over again. Then the front brakes were faulty, my steering wheel wobbled like crazy. They had to re-do the entire job on the front. This is two separate appointments, for a total of 3 times in the shop. My conclusion is this: If they had used quality parts to begin with, I would not have experienced this. Either that, or they never even replaced the brakes, they didn’t do the work at all, took $1845 and ripped me off. They didn’t show me any bad parts, didn’t offer to show me or give me my old parts back. The office gal is wonderful and tries very hard to make sure the customers are happy. They did fix the problems in the end. But it took too much of my time, too much of my lost money not working, and too much trust is lost. Overall review: WOMEN BEWARE. I think they are taking our money and not doing the job.

Since 1964, Redlands Auto Electric has been there for the people of Redlands. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Redlands has to offer. Our family of technicians and service staff sees their work here at Redlands Auto Electric as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction. Redlands Auto Electric was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Redlands Auto Electric the best car service in Redlands!

it is true, they do "care" at the care shop .mark is the most knowledgeable person I know when it relates to anything about any motor vehicle. I first brought in work truck's for the company I worked for, then my personal pickup, my chevy Tahoe was stolen and striped and his crew put it back together again as it was, mark and his wife rose to run a tight ship and really do care about the work and the customer .they really do back the work without question on the warranty. I have only the very best comments to give, you can trust mark without any concerns because he will have already taken care of any issue before it is a problem. Michael F.

These people have very different vibe than any other shop and I have been to many in my life. They don’t try to upsell you or use some cheep “time pressure” techniques. They honestly look at your car, give you their opinion and very fair price and let you decide what and when you want to fix. I never felt pressured into anything, unlike all other places. I stumbled accross these mechanics through my doughter’s acquaintance and thought to myself at first” another shop we will be testing for a few months untill we get tired of them selling us repairs we don’t need” but do far I have been here about 5 times for various things, I had a very pleasurable experience with both the owner and the young gentleman that works there. Recommend to every body who is tired of being hustled by a money hungry & commission driven people.

I highly recommend this auto car repair facility to anyone. I was referred to this shop by a friend after my 2014 Dodge was having transmission problems. I have limited knowledge of cars, I was fearing the worst. Louis had "best in class" customer service, very honest and straight to the point . Louis kept me in the loop with the problems of the car and even did research on my extended warranty without any hesitation. The facility is clean and the staff friendly. Crystal S. Ontario, CA

My friend's car broke down on Baseline Rd. Nate was one of the gentlemen that helped us. Great help, service, and hospitality. I'd go back there every time! Jay Bowman