Engine repair service near Sacramento, CA

I am very unhappy with the service from MMG Mobile Glass. On August 16, I called them and asked for a quote for a new windshield for my van. They quoted me at $244 and promised no additional cost if I paid cash. I agreed and they came out that day. The technicians asked for water (which was fine, it was hot) and for a roll of paper towels (they don't bring their own supplies?). When I checked on them, my old windshield was in shatters as they tried to dislodge it. Then they asked if I wanted to buy a new seal for $40. I explained that I was quoted $244 and had only that amount of cash. They said they would just use the old one (I stupidly assumed that a new seal was included in the original quote). After they left and I paid them, I noticed that a piece of my window frame was broken off. Then, on a recent rainy day I realized that my windshield wipers were completely not working, which risked the life of me and my children as I had to sit until the rain stopped and I could see to get home. Then, when I called to inquire about these issues, I was told to call back in 5 days on a Wednesday. I called back that Wednesday, they said there were no technicians available and to call back the next day. I called back, and no technicians. Then I called back a third time and asked to speak to the supervisor about filing a complaint. The man on the phone told me it wasn't their responsibility that the windshield wipers weren't working. I asked for his name, he said Philip. I asked for a last name and who his supervisor was and he told me that he was deleting my file and hung up on me! I had to take my van to the dealership I bought it from and pay $60 for them to plug in the wipers that MMG Mobile Glass apparently unplugged. I was also told that the seal leaks water when they ran it through a car wash. This company performs shoddy work and I am very unhappy with their customer service and quality of work. Spend your money elsewhere.

At Stephan's Auto Haus we believe that the safety of you and your family is of the utmost importance. We strive to make sure that your vehicle is running properly and safely, and will be repaired in a timely manner and a fair price.

Voted best Auto Repair Shop and Auto Service in the Sacramento area. We offer auto service, auto repair, auto tune up, oil change, radiator repair , brake repair, alignment, and air conditioning.

For over forty years, Kniesel’s Auto Service Centers have been a family-run business, providing the highest quality auto service, delivering superior customer care, and contributing to our community. In 1965, Richard Kniesel, Sr. founded Kniesel's Sunrise Automotive with a mission to be recognized as the best choice for auto repair in the Citrus Heights area. Richard Sr. passed his commitment to excellence to his son Gary Kniesel and grandson Brent. We may have changed the name to Kniesel’s Auto Service Centers, but we continue to ensure that honest, quality service and concern for the community guide everything we do. Our commitment extends to our staff. We employ the best automotive technicians available and offer them full benefits in a safe, healthy work environment. Our technicians are highly trained professionals who have earned ASE and other notable certifications.