Auto inspection service near San Lorenzo, CA

I was looking for an honest, straight forward, no-glitz service shop who could take care of our 2 Subaru's. I Yelped the Walnut Creek area and found Car Doctor with straight A's. That piqued my interest. After reading the other reviews, I thought I would give Car Doctor a try. I know my cars histories inside out, as I keep a spreadsheet on their services, mileage when anything happens, etc. I even know how many millimeters are left on my brake pads. I was 99% sure I needed rear shocks, and I knew the rear brakes on the wagon were very low. And that's what also Car Doctor said. No up sale, no gimmicks, just the honest truth.

These guys fixed a nail in my tire. I didn't have an appointment, and they fit me in. They said it would take 40 min and it took 40 min. I killed time in the shopping centre across the street. Nice guys, everybody smiling. Fair prices. Give them a shot!

My rear bearing was completely screwed and they fixed it in a short amount of time but what was even better was the price and most importantly the customer service. They were extremely nice and made sure I understood the problem. They fixed my car in no time. I will definitely come back to them! Although hopefully I don't have to!

Marty is a really nice guy and seems to really care about bringing quality to his customers. I was very impressed by the follow up call on my car. I really appreciated that. on 1/28/2013 for an auto service

I have been taking my automobiles to Cactus Care for over 15 years. The one thing that I most like and appreciate is the honesty of the owner Jonathan and his technicians. They always tell you exact ally what is wrong with your automobile, and you can believe that is the truth. They stand behind their work. They are respectful, attentive and courteous. You get in and get out no long waits. Excellent mechanics. Great Great Mechanics

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.