Had my 93 Chevrolet Silverado 4x4 at Performance Auto and could be hap... read more Had my 93 Chevrolet Silverado 4x4 at Performance Auto and could be happier with the service. The mechanic was polite, helpful, and very knowledgeable. The only problem I have is I'm moving to Oregon and my old girl will surely miss this shop. Kurt Devincentis
Robert and Ricardo went above and beyond my expectations. I wanted to ... read more Robert and Ricardo went above and beyond my expectations. I wanted to compare the Yokohama and Nitto tires side by side in person so I asked if I can order both tires and decide from there. No problem with a big smile was the answer I got and they had both tires at the store within a couple of hours and installed them that same day. They drove me home and picked me up when it was all done. They had the lowest price in Valencia who had good performance tire brand and sizes I wanted in stock plus "REBATES". I went back the next day and purchased another set of Hankook tires and once again, I wasn't sure if I should get the V12 or S1s. So they ordered both for me again and I decided to go for the V12s. To be able to compare 4 sets of tires side by side and only buy 2 sets without a deposit is unheard of these days unless the shop is confident that they can sell anything and everything the customer wants to see. I will surely be back just for this reason alone. If you're picky and love premium hi-end performance tires, then this is the shop for you. They surely have all the good stuff and the shop is definitely capable. A lot of negative reviews here and yet people keep on coming. They're busy for a reason. So go figure. Don de los Reyes
Made the mistake of buying with cash. New dakota pickup stumbles at 24... read more Made the mistake of buying with cash. New dakota pickup stumbles at 2400 RPM. westoaks claims it is "characteristic". Brought it back several times with the same problem. P0300 (random misfire) OBD code at 8000 miles. No repair as it is out of warranty. Limited to under 2400 RPM to prevent OBD code and failing smog test. Not the only problem, the others are drivability (lurching at low speed due to slop in the drive train), rear window blew up sitting in the driveway because dodge glued it to the frame rather than using a gasket, fan first position could not blow out a match, transmission failed (lost all gears except fourth) at 200 miles. Had to drive it 75 miles in fourth because the warranty would have left me in the middle of nowhere with no way to get back. No way I would by another dodge or deal with this "dealer".
