Renault service near Seven Oaks, CA

I don’t know how to review this mechanics shop. I had a full brake job done on my van. The back brakes squeaked afterwards and they replaced all the parts and did the job completely over again. Then the front brakes were faulty, my steering wheel wobbled like crazy. They had to re-do the entire job on the front. This is two separate appointments, for a total of 3 times in the shop. My conclusion is this: If they had used quality parts to begin with, I would not have experienced this. Either that, or they never even replaced the brakes, they didn’t do the work at all, took $1845 and ripped me off. They didn’t show me any bad parts, didn’t offer to show me or give me my old parts back. The office gal is wonderful and tries very hard to make sure the customers are happy. They did fix the problems in the end. But it took too much of my time, too much of my lost money not working, and too much trust is lost. Overall review: WOMEN BEWARE. I think they are taking our money and not doing the job.

This the only shop I take my car to. It's not cheap but the best service and mechanics I've found here in AV. This is a AAA shop. Never a mistake made!

Everyone was great and the service was, too.

My wife and I want to thank Darrin and his team for helping us save thousands of dollars from purchasing a vehicle from Valley Hi Toyota Scion. We drove from Las Vegas to purchase a vehicle when we came upon Big Apple Automotive. We asked Darrin if he could do an inspection of the vehicle prior to purchasing it. Although they were busy, Darrin had no problem looking at vehicle immediately. They discovered some very costly repairs and sensors that came up. We informed the dealership of the issues, but they did not want to hear about the problems. Due to their lack of integrity and customer service, we did not purchase the vehicle. Also, I discovered a nail in my tire and Darrin and his team fixed it at no charge. I appreciate the customer service Darrin gave us and would highly recommend their services for your automotive needs. Chuck B

really nice guy! he knows his cars especially specific cars and what goes wrong. they were budget friendly, i will go back! 5 stars

This establishment offers great customer service on top of their excellent auto services. They go out of their way to make your day easier. Kelsey Freitas

Probably the most honest place in town. I came because Econo Lube told me I needed new brakes which sounded fishy since they were about a year old. Came here and after a few minutes they said I didn't need them. They just needed some tweaking and cleaning. Boom! Worked like new, no more terrible noise, they wouldn't even take my money. The whole team is super nice. We've been here tons of times, they might not always be the cheapest game in town but they've got a customer for life. Erick Uribe

Professional Automotive Window Tinting. We have the experience to complete your auto or commercial window tinting job. Give us a call to schedule an appointment 909.362.2162

Armando was very friendly and professional. He gave a fair quote over the phone, and arrived on time scheduled. Fixed my driver side window due to an attempted auto theft and very pleased with his work and how fast he completed the job, and even fixed my door jam with no extra charge, ...highly recommended.

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.

Courteous of customer's time, polite and professional. Excellence! in customer service. Adrian Yanez

service outstanding price was competitive, very help full and polite great shop

I don't ever do reviews online but these guys are AWESOME! It is more on expensive side but they match lowest costs for tires, offer great deals whenever they can, which is more often than not, and provide great costumer service. Although they sell tires, and have a huge variety of them, they do sooo much more! Everything from putting on new tires and alignments to installing new breaks and fixing basically anything thats broken...i have yet to hear them say they can't do something to a costumer. If parts are needed that they dont already have there, they are usually there next day which is the best when it comes to car needs! Chris has always been our sales guy and he's helpful and just superb. And Mike and the guys in the back are great. They all know their stuff and offer advice and generally if you ask them to check something extra out, while they're putting on tires or something, they will hook you up like no other! They go above and beyond for the costumers and are the best of anyone we've been to! Thanks American Tire Depot, wish more shops were as helpful and accommodating as y'all are! (I get nothing for this review...they've just helped me out so much and made my ride so much safer for my 4 month old and I and i am very thankful for it!) Alina C.