Wheel repair service near Sherman Oaks, CA

Freddie was a great help and very respectful. I had a flat and it was closing time and he got my tire fixed right in time super fast so I can get back on the road. A plus service. Richard Ryan

Great for getting a Mercedes Service A.

The best in the Valley, excellent customer service, the owner is so kind, he will take care of the customer and your car, when I need to do oil change (synthetic) I go to him, and for my tires I think I bought 3 sets of tires with him for a good price. He is the Man. -Mike D.

This place was busy right away this morning when I arrived. Still they were able to squeeze me in. I thought I need a tire patched as it was flat. Ends up it was only a bad valve stem. They switched it out in no time and didn't t even charge. I was pretty surprised and quite speechless. Thanks a lot guys. By much appreciate and you'll be seeing me again when it's time for new tires. John Sheridan

I would have to say that they are the best at what they do. I took my car wrecked from the accident. They towed my car for free to their shop and started on the paperwork right away. Not only they are honest, they are also reliable. In only 3 weeks I had my car back, in perfect condition. A+ to Pristine Auto. God forbid I have another accident, Pristine is my body shop!

Please remove this place from any shop in LA horrible niggle be stealing everyones cars lol !!!! CROOK ALERT

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

Great service! I was given a detailed understanding of the issue my vehicle was experiencing. With my small budget incapable of undergoing all needed repairs, they made it work. Even better - under what I could spend :) This is a quick, clean, professional, and understanding location of which I highly recommend. Chris Curtis

Came here for the first time a few months ago, just taking a chance a bit skeptical but the owner Souk quickly put my nerves and worries at ease, he was cool and easy to talk to and he seamed to care more about me as a customer and less about my money. From that first visit I was convinced. I don't think I'll be going anywhere else as long as I'm in the valley. I highly recommend these guys. Thanks Souk!

You should know a few things about Pep Boys right off the bat. First, they charge about the same as many dealer mechanics. So, you should basically just take the car to the dealer or an upmarket independent who has more reason to care about your car. In addition, you will wait an awful lot for service with such a markup. Again, if one pays a premium, one expects a certain amount of service. The last thing you should know is that they seem to lack an enforced policy with regard to their work. If you walk in, you are just dealing with Mike, and if Mike does not feel like giving you a refund, that is that. My story is that I took my Buick in to have it checked out since I was going to drive it across country. They charged me $485 for a belt and two radiator hoses. This is somewhat of a premium price and I will discuss that is just a minute. I got my car and drove it for a few days (it was repaired on 6/5/2014). The radiator then blew out in Jackson Hole Wyoming (on 6/13/2014). This is pretty far from where I live and it really created a lot of problems for me. The fluid it leaked was green. It turns out that they put regular pro-line coolant and not Dex-Cool as the manufacturer recommends. This is documented in the receipt and I saw it with my own eyes. Did this cause my blow out? It’s hard to say, but if a surgeon leaves a surgical sponge in the patient and they get sepsis, it’s likely they will blame the surgeon. When I brought my receipts and material to Mike Zdralek the service manager, his opinion was that I needed to prove it was their fault. The funny thing was I was extremely polite and was trying not to point any fingers. Even a simple apology would have been nice. Now I’m out $485 for the repairs which had absolutely no effect in preventing what they were intended to do. I brought the car in to prevent a radiator blow out, and they did the job wrong and it blew out … in the middle of nowhere. The extra repair cost me $471 (plus $200 to have the part driven in from Idaho Falls). So I’m out over a thousand dollars now with nothing to show for it. The interesting thing to note is that a whole new radiator at a standard mechanic costs the same as two hoses and a belt from Pep Boys. This gives you an idea of the markup they charge on work. In the future, I will not bring any business to Pep Boys. I hope that the %20 margin they made was worth it. That’s the last they will see of me and the last dollar I will spend with their store.

My charger rides so good after the tune-up they gave me, I had a very long drive so I decided to get a tune-up first, so glad I did! They do amazing work!

I brought in my BMW 530i and received marvelous service. I had a chance to speak with one of the mechanics when I first brought my car in, and he was very attentive and on top of things. Throughout the whole process Swiss Motors kept me updated on the scope of work and the cost. When they found issues in addition to the main problem I brought my car in for, they let me know what it was, how important it was to fix, and what the cost would be. I never felt at all pressured to add anything, and I never felt like I was being upsold - all that Swiss Motors cares about is getting your car fixed efficiently and cost effectively, and keeping you updated every step of the way. I needed a rental in the meantime while my car was being repaired, and even though Swiss Motors doesn't offer loaner cars there is a Hertz super close by that worked out just fine. And ever since I got my car back from Swiss Motors it has been running like a dream.

These guys got me a good price on a pair of new tires. Install on what looked like it turned into a busy Friday afternoon took about an hour. Rachel Ann Pierce