Mufflers repair service near Tropico Village, CA

STOP! You do not need to go to any other auto repair then right here (Japanese models only). I've been coming here since when the guys only serviced Hondas (hence the name Japanese Beetle Shop, at least back in those days). They have service our 1997 (that's right folks) Honda Accord Wagon since 1997. Mike and Dave are the BEST. Fair, honest, quality auto repair. Reliable, on time delivery. I support our local independents. Even better when they provide outstanding service with a smile. Chat up a storm with Mike (I can call him Mickey) about his kids and anything else. Highly recommended. No frills but who needs your car washed and pickup service when you can TRUST the mechanic who works on your car?

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

When rating something you don't know a great deal about and whose quality is not immediately apparent, like auto repair, pretty much the entire experience is based on the honesty of the person you deal with, and the price. I've dealt with this place twice, and it was absolutely genuine, as well as affordable. Highly recommend.

I have been taking my cars to Say Ray since 1969 - 43 years. When I was out of state for 7.5 of those years, I called them for help with my car and they were always responsive. I drive from Pacifica to take my car to their shop in Palo Alto. Would never take my car anywhere else! -Amy Vossbrinck

This is the place I will return again and again! I am very impressed on how they handle the entire process of my car trouble. I was changing out my drive belt and ac belt, not only their price was more than reasonable but their work was spot on! I was able to get in and out fast. Also ask for an oil change while I’m there and it was not a long wait at all! They were upfront about the cost and give me a detailed break down. They also warned me about taxes and fees that may apply later at check out. No hidden cost that will surprise you later. Overall, I am very pleased with my service and I will return with both my cars for any service needs. Thank you RC auto for taking care of my car! Ben Chang

I have been taking my automobiles to Cactus Care for over 15 years. The one thing that I most like and appreciate is the honesty of the owner Jonathan and his technicians. They always tell you exact ally what is wrong with your automobile, and you can believe that is the truth. They stand behind their work. They are respectful, attentive and courteous. You get in and get out no long waits. Excellent mechanics. Great Great Mechanics