Ford service near West Sacramento, CA

My family has used H&M for almost 40 years. I can call them with my dumb questions, and they have a great sense of humor, appropriately priced and fast! Steve and Robert know their cars and are definitely from the old school crowd of trustworthy, quality mechanics! The only place to take your vehicle in Sacramento and walk away happy!

I love this place, my car always gets fixed with no surprises. I trust Manuel and he makes it easy for me to prioritize what work needs to get done on my car. Not just an expert but honest. I refer my friends to him with no hesitation. Briana Burnette

Last December, I need to have Oil, filter change and break pad. I went online and found coupon for Midas in Arden since it's closer to work. I took my car the following day and received great service. I came for Oil and filter only but I knew tabout my break pad is need change because the dealer told me a few months before. Last night, 3/28/13, I went online and read some of the rating. One that stuck to me is, Arden Midas is great at first but the second and third visit doesn't give you good service. Since I received a good service last time, I check this shop again. As soon as I got there, I told the person on the counter what I read about this shop. Someone gave them a bad rating. he said really. Guess what after I told that person about the bad rating, he himself did the service and found out that he is the owner. I received an excellent service. I'll come back again and let my friend knows. thak you

Fast, clean, and friendly. Can't ask for any more then that. I give you guy five stars

They have the best costumer service and there workmanship is top notch. I have live in this area 20 years and have never felt this good about a shop.

Needed a car badly. Went into Future Ford off Madison to find one. Didn't have high hopes. Was soon approached by JC Rosales and he was pleasant and friendly but made it easy that he had a sense of humor. Looked around and finally found what I was looking for. Unfortunately it was a little over my budget but JC made it work. I was so grateful that he made it a good experience. Thank you again and I'm referring him to all my friends and family.

Jeremias took $3500 from me to put a used engine in my old car. Once he took possession of it and took the head off, the game was over. When removing your car and going somewhere else is no longer an option, you have the tiger by the tail. The "cost" kept increasing up to $1800 that I still (involuntarily) agreed to. ($1500 had been my target cost) The last day he told me the final price was $3100, (+ the $700 for the used, untested motor...which was BAD) without my having approved of THAT absurd figure. Many "chores" were charged as separate procedures to jack up the price. Charging hours of labor for motor mounts when the engine is being replaced anyway is one example. The engine had no oil pressure and the "engine" light was on. Smog was due in six weeks and a component was missing. I had to sell the car for junk ($49 at Pick N Pull) and I had to go to court. I won in court but he won't pay. The sheriff went for a "till tap" but couldn't collect any money because he does cash transactions from his pocket. His profile with the BBB and others was not consistent with his past life, as far as years in auto repair, etc. He knows every trick in the book. "If you give this man your ride, sweet memories will die." (slight variation of the Jim Morisson song) I have all the paperwork to prove these comments, from the greed-driven invoice from 1st Choice to the $49 receipt from Pick N Pull. In court he acts confused and thinks I should have brought it BACK to him! I'm actually a little curious to see how high his lack of shame would allow him to raise the price. Of course I regret paying the total to remove my car. I should have let him keep it, but I thought the legal route was the way to go. Well...not so much with this slick operator.

Oh Wow! What happened to Doug the "Car Czar" that we all used to watch on tv and trust him and value his opinion??? Have you ever seen anyone crash so fast and hard- all I see are reviews that he's ripping people off and dis-satisfied customers. This is so sad to watch happen. Sometimes people just go off the rails and it snowballs and before you know it things are out of control. How long can the business stay open at this rate? Really sad to see- I hope he can turn his business and reputation around but what are the odds of that?