Engine repair service near West Toluca Lake, CA

A Godsend. My car broke down in LA while I was on a trip from N. Cal.. One call to Ray, a complete stranger to me, and my anxieties were put to ease. He took my car in right away and fixed it as good as new. Even though he could have charged me anything and I would have paid it, the job was done for less than the original, very reasonable quote. Thank you so much Ray. Muchisimas gracias! Tim G. Brentwood, CA

We were referred to Mitch at Schneider's Auto Repair by a family member who has had nothing but good things to say about them. We have taken our cars to Schneider's for the past couple years and have received excellent service from them. The customer service department was extremely courteous to us each and every time. I have referred friends and family to them and will continue to do so!

Dear Steve Italiano a.k.a. “Diesel Vehicle Service” I have been serving the city of Simi Valley and surrounding cities, in German auto repair, for the past 25 years. In that time I have built great relationships with all of my customers and earned their loyalty and trust. Not sure why you have chosen to go on the public forum “Google Business” and others and fabricate a story about your experience at my business? You did recently visit my shop twice. Once on 8/28/15 and again on 09/23/15 to drop off your 2003 Mercedes Benz 300D for services. I did not work on a Diesel CDI Mercedes wagon as you claim and did not perform the services you stated in your review. On your first visit you claimed your car would not shut off. We performed a diagnostic on the vacuum system, installed new vacuum elements, replaced 5 injector hoses, and performed a rear brake service and oil change. On your second visit you ordered all of your own parts and had them delivered directly to my shop, via UPS. I performed only labor on your vehicle which did not include replacing any injectors as you state. You picked up your car on Saturday 9/26/15 at 1:30 in the afternoon. I have the parts list and both service invoices from my shop to prove which services where done. You seemed very happy with the service my shop provided, you were smiling and you even shook my hand which I have all on my surveillance video. You then state in your review that you took your car to the Mercedes dealer and claimed I did not perform the work stated. That would be impossible since you posted your car for sale on Craigslist and Ebay on Sunday 9/27/15 (the very next day); the same day you wrote this fabricated review. Again I have proof and copies of both ads. You then went a step further and proceeded to write slanderous reviews about my business on Google Business using various aliases, i.e.: Beverly Hills Guy, John Gonham and Guy Fieri and posted a fabricated review on the MB World Forum under user name “BobC63”. You also proceeded to write slanderous reviews on my wife’s YELP work page, my dad’s YELP and Google work pages and my IT guys Yelp work page that are all completely false. I have filed a police report with the Simi Valley Police Department for the threats made in your review about impersonating me on the phone, canceling my insurance policy on my business and leveling my building. If anyone reads your 112 reviews on Yelp alone they will realize the type of person you are. You prey on other innocent businesses across the country, CA, PA and NJ, by writing bad reviews on YELP and GOOGLE. I know this because I have talked too many of them personally on the phone as well. You write racist remarks, use lewd language, make numerous threats and make many false accusations. Mr. Italiano, defamation and libel are illegal and punishable by law. The right way to resolve an issue with any business is to speak with the business owner and voice your concerns. Give them the chance to make things right before bashing them on the internet.

Not happy with this place or the work, took my M3 there one time, and that was all it took. First off I had plenty of work done, header install, carbon intake installed, water pump, coolant hoses, O2 sensors, thermostat, crankshaft seal, and instructed him to repair the oil leaks. Ed says he repaired my oil leaks, yet my car continues to leak oil, he damaged a $400 wheel, which he said, if the shop he knew, could not fix it, he would buy me a new one. When his shop failed to do so, I asked about a new wheel, of course he then said, he had no money to get me a new one, so I paid out of my pocket for a new wheel. I had him install my carbon air box, and he removed my OEM clamps, threw them away and replaced them with some junk hose clamps, stating he did not have the tool to replace the clamps, not sure what that has to do with me. So I took my car to check on the oil leaks and was told and shown by the shop, how the oil pan was not only missing bolts, but some were sheared off from over torquing, I was also missing header and sway bar bolts from his header install, my power steering hose was not secure, causing it to rub on part of the motor, damaging it, there were a few other things he failed to do, now costing me over a $1000 to repair after paying him over $2000 for less than subpar work. Do yourself a favor, and stay away.

Excellent service! David is the best , fair prices & service super fast . I come here for all my work that needs to be done on my car and I'm always satisfied! Shannon A. West Covina, CA

Mark and all the folks at Preferred Auto are the best. Since i have had a couple German cars lately i haven't been there for a year or two. When i brought in a used Acura for them to check before i bought, they did an extremely thorough check, and though it was low miles, the car was older and needed more work than i wished to do. The charge was more than reasonable, i would have been happy even if it had been 50% higher for the work done. They are always honest and fair and look out for their customers first. They clearly know that is what has made them so successful. THE BEST! Wish they worked on German sheet metal!! Howard Kaplan

Had my 93 Chevrolet Silverado 4x4 at Performance Auto and could be happier with the service. The mechanic was polite, helpful, and very knowledgeable. The only problem I have is I'm moving to Oregon and my old girl will surely miss this shop. Kurt Devincentis