Diagnostic services service near Winnetka, CA

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

Great service! I was given a detailed understanding of the issue my vehicle was experiencing. With my small budget incapable of undergoing all needed repairs, they made it work. Even better - under what I could spend :) This is a quick, clean, professional, and understanding location of which I highly recommend. Chris Curtis

The work was completed quickly and had no problems.

The staff was friendly and performed the alignment check quickly. I was concerned about possible frame damage on a used car that I was considering purchasing and they directly addressed my concern about that issue instead of simply telling me the car was aligned well. While waiting outside, they got a chair for me to sit in, so that was nice, too. Chris Morris

I recently brought my car in to Chuck Mercier Union 76 because it didn't pass the smog test. I spoke with Gary, and told him my situation. He was more than willing to help me out. He fixed the problem and my car ended up passing the smog test. He is very smart, knowledgeable, and professional when it comes to cars. My family and I have been coming to this place for years and the service has been nothing but wonderful! If anyone is trying to find a good mechanic, try this place out. You won't regret it.

Mark is the man when it comes to repairing BMWs. He is knowledgeable bryond words, sticks to a problem till it is fixed PROPERLY, uses quality parts, is a nice guy, and the repair bill will always be at least half of what a dealer will charge. ONLY BRING YOUR CAR TO THIS MAN. The Wizard of BMW.

My charger rides so good after the tune-up they gave me, I had a very long drive so I decided to get a tune-up first, so glad I did! They do amazing work!

Great service, Honesty with quality inspection and diagnose at fair price.