Mercedes benz service near Denver, CO

Work was completed on time and in a professional manner. Nick was straightforward in assessing the issue, and kept us in communication throughout the process. We would highly recommend Urban Auto Care to anyone.

Cars aren't secure on lot nor do they care. Car stereo was stolen from my car while on Antillon property.

Do not ever go there. It is the worst shop on town. All I wanted done was to have my plugs changed. Jeep has never run right since. Jeep was test driven before service, ran fine, plugs were installed and test driven, said to be fine until I drove away and the ran very rough. Service manager was rude and would not fix the problem they had create. Do not go there.

My issue accured using my cruise control on the highway, as I slow down my rpms started idling, the only way to get it to was to barely tap gas and brake to get it stop. I called Pam asked if she know what the problem was got no answer. I called some places looking for a transfer case, pam finally returned my call said it was possibly the transfer case. She asked why I was going to take it to another shop when she would do it for 1000. I told I had 350 now and I'd get the rest in a couple days I dropped on a Monday a week an half before Christmas. I was told from the shop that it should only take 4-6 hours to replace. I didn't get my truck back until Christmas Eve. So not knowing what was really fixed, I took it to get oil change and they informed me my output transfer case seal is leaking bad and I need to take it back to who replaced it. Call the Pams business number it's temporarily disconnected.

Took a car in for an oil change and tire rotation. Ended up getting a tie rod replaced at their recommendation. The day after the car was picked up the engine quit. Checked the oil at the time and it BARELY showed any oil on the dipstick. Had the car towed back and all they would say is that the symptoms were consistent with oil starvation, but wouldn't admit to ANY fault in the outcome, nor would they entertain offering any portion of my last invoice ($300) as a refund. Very disappointing - I had thought they were better than that.