Suzuki service near Englewood, CO

Please do not let the words warranty fool you! This is how Superior Engines has gotten people sucked in. The owner Scott, is actually very rude. He will find anything and everything to not warranty his work. By the way he promises his cars that leave his shop will always pass emissions. He's a liar. Please do not trust this business. He also requires 1/2 money down. A good shop does not. That is just fishy. He has an A with the BBB only because you will get an A if in good faith you try to resolve the issues. So, we're supposed to let him for a second time let him do what he should have done the first time??? For 1/2 of what you paid the first time? REALLY??? If the customer declines for him to do the work again for 1/2 price, they take it that he gets an A and the situation is resolved on his part. Is that right? NO! Please if I can keep one more person from getting taken advantage of then this worked. SCOTT IS A CON MAN!!!!!!!!!

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

Thanks so much for contacting Ford and following up with my VIN - sure lowered the cost of repair!

James and West Highlands Auto repair were unbelievably helpful and were beyond fair in a variety of ways. Although my car repairs ended up costing far more than I imagined- they worked with me to find ways to reduce the overall cost and took it upon them selves to fix additional technical problems eating the labor and parts costs- what mechanics would do that? James has wonderful customer service skills, is kind, professional and really is dedicated to leaving the customer happy. He's a really nice guy.