Volvo service near Englewood, CO

Excellent service by Jessica. She spent a lot of time hunting down parts and found it, even when two dealers said the part was not available. The service is a little pricey, but well worth it because of the expertise the whole team displayed. Our was very experience and worked to save us some $$$ on parts and did a nice job and didn't do unnecessary work and explained it (through Jessica) so we understood what was going on. Great service!

Please do not let the words warranty fool you! This is how Superior Engines has gotten people sucked in. The owner Scott, is actually very rude. He will find anything and everything to not warranty his work. By the way he promises his cars that leave his shop will always pass emissions. He's a liar. Please do not trust this business. He also requires 1/2 money down. A good shop does not. That is just fishy. He has an A with the BBB only because you will get an A if in good faith you try to resolve the issues. So, we're supposed to let him for a second time let him do what he should have done the first time??? For 1/2 of what you paid the first time? REALLY??? If the customer declines for him to do the work again for 1/2 price, they take it that he gets an A and the situation is resolved on his part. Is that right? NO! Please if I can keep one more person from getting taken advantage of then this worked. SCOTT IS A CON MAN!!!!!!!!!

Run - don't walk - away from this place. Run like a rabid dog is chasing you! I took my S40 here because it's close to my house. I asked for an oil change, a new strut to hold up my hood, new brake pads, and a quote on the turn signal auto-shut-off gizmo. I was clear that the first three things were authorized, and I'd wait on the quote to decide on the turn signal. After several hours I got a call from the order-writer Larry telling me I needed a new CV joint and an air filter, too. He also quoted me on $182.50 for the turn signal gizmo, to which I replied, "For a 182 bucks I can turn off my own signal!" and declined to have that fixed. He didn't tell me anything about the brakes, but I figured they just went ahead and did them since it was pre-authorized. Larry called later that day and said my car was ready. When I got there, they had done the CV joint, the hood strut and the $182 dollar turn signal gizmo, but not the brakes! I about had a heart attack and asked Larry to have that gizmo removed, stating that I couldn't afford to pay for that. He told me that they couldn't do it, and that I needed to talk to the owner. Larry spent a long time bamboozling me into paying for the gizmo and even knocked off $20. He gave me a sob story about how he was going to have to pay for it himself if I wouldn't, and that he'd get in trouble with the owner. Since it was late and I needed to be somewhere, I agreed. As I was driving home, I discovered that my radio antenna motor was grinding away (for like 30 seconds!) when I turned the radio on and off, and it had never done that before. Of course, the next day I realized that I'd been hoodwinked and called the owner, Mike Trevathan. He agreed to put my old turn signal part back in, so I took the car back to him. When I picked it up a few hours later I discovered that my steering wheel was not straight. It tilted left by about 10 degrees. Being the symmetry freak that I am, I knew that it had to be straightened out

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

.Always top notch mechanic experience

James and West Highlands Auto repair were unbelievably helpful and were beyond fair in a variety of ways. Although my car repairs ended up costing far more than I imagined- they worked with me to find ways to reduce the overall cost and took it upon them selves to fix additional technical problems eating the labor and parts costs- what mechanics would do that? James has wonderful customer service skills, is kind, professional and really is dedicated to leaving the customer happy. He's a really nice guy.