I tried to present the oil change coupon upon checkout and the service... read more I tried to present the oil change coupon upon checkout and the service advisor, I forgot his name, wouldn't honor it. I am done with your shop! The quality of work and service has hit the ground. Chris Allison
I should have been given the TPMS stems from my old rims but I wasn’t ... read more I should have been given the TPMS stems from my old rims but I wasn’t offered and forgot to ask. I shouldn’t have had to ask, they cost $60-$70 each. I lost 3 of them to these people. Not impressed overall, they are always 2-3 days behind even when you make an appt.
I have used this shop without any issues for a couple years. I get pep... read more I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.
