Prius service near Lakewood, CO

Customer service was a bit of mix and not consistent. The repairs that were done by Accurate on my vehicle were not accurate and I'm still running into the same issue. The first suggested repairs did not work, so I came back for the 2nd time. They suggested something else, for that replaced and still didn't address the initial issue - so I paid for 2 separate charges and didn't help fix my car. I don't have confidence that they will be able to accurately diagnose and repair if I were to bring into my car again, and then having to pay for another separate charge on something that doesn't have to be replaced.

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Manager was rude did not fix problems after paying 800. 00 dollars very bad experience would not recommend them to no one

Sharon was very knowledgeable and friendly!

I have only brought our cars in a couple times, but Chuck and his sons have been fantastic. They are very knowledgeable and their prices are lower than any other quotes I got on small and major work I had them do. Last spring while I was waiting in the lobby my son, who has type 1 diabetes had very low blood sugar that I couldn’t keep up after using all of our snacks and juice. I took one of their sodas from the lobby cooler and that did the trick, thankfully. I mentioned to Chuck that he had never had soda before because we try to stick with healthier foods- but when it gets dangerously low you grab whatever you can. Today, 4 months since we were in the shop, we had an appointment and he had gone to the store and bought apples, cookies, and water and said he was thinking of my son and wanted to be sure he had options to choose from if he needed anything. These are more than great mechanics, these are friends, and if I could give them more than 5 stars I would!

Awesome! I really hate mechanics, because a lot of them can be dishonest. But, these guys are right on target in customer service and knowledge. John and Luke are far to be the best of the best. They dont pull any punches and prices are right on track! Keep up the good work! Shawn Littleton, Colorado

I believe I have been with formerly Sundance now Urban Autocare for at least 17 years they are honest upfront about their prices and they are totally awesome. Mary Todd

George at Alpine fit me right in and made sure to keep me informed with everything going on. They were terrific. Having the stupid warning light on and having my car running so badly was really a pain. George had me on the road with new brakes and my engine problem fixed in a couple hours. They are great at what they do. Thank you.

They have been servicing our vehicles(major and minor) for years. Great friendly and reliable service, definitely a business you can trust.

Excellent service by Jessica. She spent a lot of time hunting down parts and found it, even when two dealers said the part was not available. The service is a little pricey, but well worth it because of the expertise the whole team displayed. Our was very experience and worked to save us some $$$ on parts and did a nice job and didn't do unnecessary work and explained it (through Jessica) so we understood what was going on. Great service!