Exhaust repair service near Lone Tree, CO

Customer service was a bit of mix and not consistent. The repairs that were done by Accurate on my vehicle were not accurate and I'm still running into the same issue. The first suggested repairs did not work, so I came back for the 2nd time. They suggested something else, for that replaced and still didn't address the initial issue - so I paid for 2 separate charges and didn't help fix my car. I don't have confidence that they will be able to accurately diagnose and repair if I were to bring into my car again, and then having to pay for another separate charge on something that doesn't have to be replaced.

Kenny and team did an excellent job fixing a severe oil leak on my 2003 Honda Accord. I took the car over to Fine Tuned with an idea of what the problem was and the cost associated with fixing it. Go Honda had actually already looked at the vehicle prior to me seeing the guys at Fine Tuned. Kenny put the car up on the lift and showed me everything that was wrong. Honda did not do this. Kenny also pointed out other things that needed to be addressed and explained why. In the end, Kenny was able to do a lot more work than what Honda was going to do and at a cheaper price! The work was completed in a timely manner and Kenny kept me well informed on his progress I just recently took my 2008 Acadia in for Kenny to look at and received the same exceptional service! I highly recommend Fine Tuned Auto!

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

Most of us don't have a full range mechanic on call. You really should write down this contact. Your car is going to have a problem, perhaps major, and you will will find yourself floundering and knowing what to do. I have found the answer. Urban Autocare in Littleton is the best. You will be treated with fairness and courtesy. They understand this this problem is a big deal for the customer and take it seriously. From the start, communication is timely and easy to understand. The repairs are perfect and they go beyond to take care of you. (I had a loose piece on the front bumper that they saw and fixed up for me.) Easy to talk with and always available to provide info. You'll feel good and will keep and share this lucky find. Michael Thompson

Great customer service and excellent work!