Mufflers repair service near Bristol, CT

Dean Cusano is a very honest businessman with true dedication and commitment to servicing people and preserving their love of Jaguars. You go, Dean. Mark Maglio Jaguar Owner

Thank you to Randy and the team at Copeland Auto Repair. After getting a $3,200 quote for my brake system to be replaced at a local dealership, Randy told me what the ACTUAL problem was... my brake fluid was low because my front brake pads needed to be replaced. What was originally going to be a $3200 repair ended up being a $300 fix. I cannot thank Randy and his team enough for the honest work that they do. I whole heartedly recommend Copeland Auto Repair for all of your auto repair needs. Todd G

Excellent service, Gary and his crew are excellent mechanics. Gary will bend over backward for you. I would never take my vehicle anywhere other than Gary's hilltop auto. Ryan B. Torrington, CT

I had my rear catalytic converter repaired. Car is now running great. Service by all employees was great. Very professional and courteous. Will definitely use their services again.

Great work!

These are the best people in the world. Polite and helpful, I wish all of the service stations in the world were this good! I mean it. Nobody like Gabes... 5 PERFECT STARS ACROSS THE BOARD, of course!

Great service, great price. As always.

Fair and honest mechanic! Will go back again and again. -Jean Mastroianni

We have used Keating Bros. for years to purchase excellent used cars and for repairs. Never had a problem. I think that we have purchased more than a dozen vehicles over the years between myself and my family. Extremely trustworthy used car dealership. The only place we go for used cars. Reasonable prices and excellent service. Kathy M. North Haven, CT

Awesome service!!! AJ and staff are friendly, professional, knowledgeable and most importantly they get the job done! I’m a repeat customer and recommend all my friends. Lee Williams

It began well. Staff was personable, location clean and well kept. My second visit to Torello as I was pleased with my initial tire rotation and oil change service. Skip ahead a few months and I bring in my truck which has a leak from the transmission fluid cooling lines. After diagnostic, I get a call with a quote for dealer parts and labor to replace which is high at $1200. I check with my brother who has been a mechanic for 40+ years and he looks up the parts and they come to less than 200. I call back and speak with Mike and he tells me he quoted dealer parts. I explain that truck is a 2009 with 276K miles and there’s no real need for dealer parts and he tells me he can save me a couple of hundred dollars by going aftermarket. I authorize the work based on that discussion. I get a voicemail 5 days later telling me the truck is done and when I call back, the cost is $1650. One of the cooler lines was frozen to the cooler and they ordered the part and installed it without informing me first, so I have little say in the matter at this point. Tell him I will pick up the truck that same day. Their website and signs on the front door give 5 PM as closing time so I have time to pick it up after work. I arrive at 4:30 and my truck is nowhere to be seen and the doors are locked. I knock as I see someone inside and ask if they are closed and I get a nod before they turn around and go back to whatever they were doing. Now I have to take the next morning off from work so I can pick up my truck now that I know when they really close and that I cannot make it in time after work. The next day when I pick up the truck I see that the pricing still reflects dealer pricing to the tune of $750 vs the original $400 quoted for dealer parts (even though we agreed on aftermarket) Mike’s not there and Ashley can’t answer any questions. I pay the $1650, She hands me the key and says the truck should be on the side somewhere. Turns out, it’s blocked in by other vehicles in the fenced in area. Ultimately they pull it out and I leave. I’m pretty livid at this point and I look up the dealer parts and my cost online and find that I could have purchased them all OE for just over $400. So they almost doubled in cost. As if that weren’t bad enough, I go and look at the labels on the parts they actually installed and they are aftermarket. To sum up, they were friendly enough, but ultimately not straight with me about anything but the cost of labor.

Thanks to Kenny and his Technicians for fixing my brakes! Renee J. Enfield, CT

I needed a new truck and found an ad for a Ford F-350 for a grand less than everyone else. Apparently there was a mistake on their ad and the vehicle was marked as being a thousand dollars less than what it was supposed to be. Now most of the places that I have been to would normally apologize and try to sell me something older for cheaper but mike the owner just knocked the price down to match the ad. Everyone was really friendly and professional and I haven't had any problems with the truck.