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Dealership in Colchester

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Dealership Reviews in the Colchester Area

  • I have a particular quirky, 1995 SL 500 that have had an issue for qui... read more I have a particular quirky, 1995 SL 500 that have had an issue for quite some time. I took it to the dealership many times with no solution. I took it to an import repair shop times and nope, could not find the problem and both acted like they gave up on the car. I decided I would give it one more chance before I gave up on the car and blow up the car. Joe after two attempts...., the third was the charm. This car ran great at an outside temp of 50 degrees or less Once you approach 60 it would misfire badly. This model year's computer does not code very much. with a desire to overcome this challenge they kept after it I think you would characterize Vertucci repair as a laid back shop of the 50s and 60s that experience counted for something that combined with up to date technology you get the best of both worlds. Our many Thanks to Joe, John and the rest of the crew..... Never going back to the dealer. Drive foreign cars don't hesitate to drive it to Vertuccis For the record, I am a hard man to impress. Art & Caroline

  • I felt like I was a member of the family... Some of the best customer ... read more I felt like I was a member of the family... Some of the best customer service I've seen anywhere... not just with automotive shops. -Kevin

  • someone with technical knowledge about your vehicle and can provide yo... read more someone with technical knowledge about your vehicle and can provide you an accurate idea of what to expect. They are highly accommodating, efficient and reasonably priced. I'm from out of state, was passing through CT when my BMW was disabled and towed to the dealership on a Friday. I was pretty certain the issue was a failed water pump, dealer said they would be able to look at it on Monday, not sure when it would be done, didn't stock that water pump. I called Vertucci's Saturday and moved the car there Saturday afternoon. It was fixed by Monday. Vertucci's charged me the same price for the parts that I would have paid myself (from my low-cost online retailer) and a fraction of the labor cost that would have been incurred at the dealership...and waived the diagnostic fee for this repair. If I lived near Wallingford, Vertucci Automotive would be my go to shop. They are a class act.

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