Diagnostic services service near Fairfield, CT

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

Providing the Locust Valley community with professional, prestigious and the highest of quality automotive repair since 1978.

Our approach is straightforward and honest: repair it right the first time, and get you back on the road safely and quickly. Many of our customers return year after year because they value the high level of service expertise we provide. Our job is to identify, fix and avoid potential mechanical problems, and keep your car running like the day it rolled off the showroom floor.

This is definitely the best shop in CT! Very responsive team, very professional, and gets it done right! Beautiful facility, very friendly staff, and they won't try and sell you on something that they wouldn't put in their own cars! Highly recommended! Steve Nixter

Warning please don’t go to these scammers, they charged me 700 to fix the heat in my car. Then go on to say sorry the heat only works on the passenger side and ac only works on driver side and to fix THAT issue they will charge me another 200 for diagnostic and from there it will be anywhere from 1k to 3k more. All they did was change the heat motor in the car which another Machanic I took it to said would have been 200. To top that off they left my driver side window open in the rain and now my car has a puddle in it. PLEASE be aware of these guys they will scam you I promise.