Electrical repair service near Fairfield, CT

I have nothing but a great experience with the team at Greenwich shell. Top notch service!!! A great team being led by Guido!! Peter Healy

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

Feel scammed by this auto shop! Don't take your car here - there are better options. - I picked up my car and there was a large dent on the roof - it definitely wasn't there when I dropped it off and Performance Imports denied doing it - charged me $122 for a diagnostic - told me I had $6,300 worth of repairs. - after I paid, they brought me my car and then denied putting the dent in it. They said they didn't do it because they only drove the car a few minutes and parked it - I said how did you get to $6,300 if you didn't even look under the hood or put on a lift! They said when they drove it they could tell clutch needed replacing and based on age and history of car, the brakes needed replacing - WHAT!!!!! - I asked them if they wanted to buy the car, they said it wasn't worth much but they would dispose of it at no charge or I could donate it. When I left the dealership, I went to the Audi dealership and they bought the car for $2,600 and would have given me more if there wasn't a big dent on the roof! What scam artists Performance imports are. I have tried to work with them - Ron is a nice guy but 3 times I have called to tell them how upset I was and I have asked only for the diagnostic fee back - he says he will check with the owners and call me back and he never has. Please do not take your car here as they are not to be trusted to provide good service or give honest advice.

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