Ford service near Fairfield, CT

Excellent shop! I was having electrical issues with my 1996 Jeep and it proved very tricky to diagnose. The folks here were able to figure it out, fix the problems and do it for a very reasonable price! I have already recommended them to a few friends. If and when I need a mechanic again, I'll be back.

The team was courteous, professional, and very thorough. I was kept informed of progress throughout the repair process. The repairs look great. They were completed the time they promised me it would be completed which was very comforting. Thanks so much for your good work!

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.