Engine repair service near Hadlyme, CT

You guys did a good job on my car and the charges were reasonable. You have made yourself a permanent customer! Caleb B. Simsbury, CT

Horrible customer service. Do not trust your car with these people.

Worse place to get your car worked on. They couldn't even change my brakes correctly. They hit my car while at the shop and refused to take responsibility for it. I ended up taking my car to Toyota dealership because they screwed it up and hit my car. BEWARE STAY AWAY!

Town Line Motors has been serving customers in New Britain ,CT for more than 30 years.The company offers a complete line of auto repair and maintenance services. Auto Repair,Transmission Repair,Engine Repair,Brake Repair,Auto Repair Shop

This is actually for Al Berger in Sales. We purchased a Mazda 5 from him and this guy should be a stand up comic. I have never had so much fun and clicked with a Car Salesman before. Before we knew it we were off in our new Mazda. Even if you dont buy there, just go for Al's humor alone.

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

i purchased a replacement windshield for my 69 Mustang and requested removal of the black glass in order that I have a new headliner replaced. I paid approximately $325 for the order. The following day, Payless reported to the interior shop (2 blocks away as agreed) and removed the back glass and windshield. Approximately 3 days later, the headliner was replaced and I requested that they reinstall the back window and install the new windshield. I received conflicting dates as to when the job would be done, all the while the car was kept at the interior shop and utilizing a bay. On 8/4, I went back to the Payless and spoke to the manager who said that he was backed up and couldn't complete job until Thursday or Friday. On Saturday, the job still wasn't done and I had to have the car towed away from the interior shop at my expense. I insisted that Payless return my monies in full however they demanded to be paid for removing the back glass. I asked for the return of my original windshield however was told that it was thrown away. I would not recommend this business to anyone and plan legal action against them. I planned to have the car complete to deliver to my dad during a vacation later that month, they completely ruined the plan. Terrible business and attitude from the management.

I have used Paul's auto for years on all my vehicles from oil changes to overhauls all types of work. I've brought them Ford's to VW's to Acura's etc they are very knowledgeable and make you understand what work is being performed and why. If issues pop up they let you know what they've found and what will be needed to resolve them. They instill confidence at every turn and even though servicing vehicles is an annoying necessary evil they make you feel that the job was done right by local professionals. I've referred many people to work with them even my own grandmother because I know that they will take care of her and not advantage of her because she isn't mechanically inclined. Supporting local family owned businesses is important to me and the CT economy. It should be to you as well. Paul's Auto is one of the good ones so please help make them even more successful than they already are!