Ford service near Hartford, CT

I was skeptical of going to a major company for fixes to my vehicle as i usually use a small hometown mechanic. I must say I am very very impressed. They found things my normal mechanic didn't that were somewhat serious to my safety. Josh and his crew were extremely nice and great to deal with. He helped me fix my car within my budget and it drives great! i truly appreciate good business practices, wouldn't think twice about going back!

Just had my 2024 Honda fixed on there after an accident. Looks beautiful and was done quickly. Thanks Todd!!!!!!!

Balise Ford is a Ford dealer in Wilbraham, Massachusetts with low prices on new and used vehicles, service, tires and parts every day. We serve Springfield, Hartford and surrounding communities.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.