Infiniti service near Hartford, CT

Horrible customer service. Do not trust your car with these people.

Worse place to get your car worked on. They couldn't even change my brakes correctly. They hit my car while at the shop and refused to take responsibility for it. I ended up taking my car to Toyota dealership because they screwed it up and hit my car. BEWARE STAY AWAY!

We are a family owned & operated automotive service facility serving the greater Farmington Valley, specializing in European and Asian vehicles. We are equipped with all the latest technology in diagnostic and service equipment, and regularly attend industry technical training seminars to further our own education in various courses of study. These have motivated us to develop various preventive maintenance programs targeting a variety of manufacturers' idiosyncrasies.

Crooked business. Had an exhaust dump valve welded in. I don't know how they did the job, but they decided that welding about 3/4 of the circumference of the pipes together was "sufficient enough"--clearly laziness because the pipe was hard to reach. I wondered why my exhaust sounded so terrible. Also, they didn't even do the install as I asked--they placed the valve in the wrong spot. Overpriced. Do not go here. I have photos of proof.

Some of the nicest people I've known in the field. Very reasonable on their prices with great quality work. If it's not broken they won't fix it. I will continue to bring my vehicles into them for work. Jim Nelson Windsor Locks, CT