Infiniti service near Waterbury, CT

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

These guys, own their work. Had done break job at Sears and i would have to go back every year to get the brakes fixed. A friend recommended their place and I got it done through General muffler and auto. Its been 3 years, no issues. I give them all my business. Good workshops are hard to find.

Went in for an emission test this morning and was greeted with a very professional receptionist and service person. My car was done within 20 minutes. Thank you for taking me so quickly!

My sister was shopping for a used car that fit her price range. She found one and took it for a test drive. While on the drive, the car began shaking and the C.E.L. (Check Engine Light) came on. The mechanic on the drive said they would check everything on the vehicle, repair it, and then give it to her. The next day she went to pick it up, no light on, but drove a few miles away and the light came back, it began shaking again. The dealer was already closed, so she brought it Meineke who diagnosed many issues with the vehicle and said that the dealer only turned off the light. DO NOT SHOP THERE. They provide unsafe vehicles, they are a CHOP SHOP!

Worse place to get your car worked on. They couldn't even change my brakes correctly. They hit my car while at the shop and refused to take responsibility for it. I ended up taking my car to Toyota dealership because they screwed it up and hit my car. BEWARE STAY AWAY!

Took my '04 Honda Civic in for a brake problem. Was told everything - rotors, pads, calipers, lines - needed to be replaced, was quoted $2500. Had the car towed at my own expense to another shop. Other shop diagnosed a broken brake line, cost me $228 to have it repaired. Brakes work fine now. Will not ever go here again.