Audio and video installation service near New Canaan, CT

The remote start we purchased for my wife's Lincoln has been faulty since they first put it in. Fast forward to TWO separate trips to have the issue fixed, and they seem to be trying to blame Lincoln for the problem. They eventually got it fixed and said it was something having to do with a blown fuse or a short in the fuse box. I'm happy that it is finally fixed, but I did not appreciate the accusatory way they went at my wife. The owner's mother should be ashamed, the way he talks to a woman is disgraceful. We will not be returning any time soon.

I have used them for years and have had nothing but great service. I know for a fact that they do not have access to personal cell records and are unable to access any account without a social security number. I would recommend them for anyone who want personal service and doesn't want to stand in a corporate store as a number.

Absolutly terrible customer service. Went in for simple auxiliary port repair on my radio, a week later at promised date the owner said his guy was on vacation. Went back a week later at next promised date and he said and I quote "oh Yea what happened to that," and I have never seen my radio again or received any compensation, the radio worked perfect except the port. Hundred dollar radio essentially stolen.

The organization's mission to promote diversity and inclusion is commendable.

CROOKS BEWARE bait and switch sold at one price the tried to raise price at time of installation. Tried to say the made a mistake, yet ALL details were correctly noted on sales invoice!! Got a refund and had job done by honest shop. STAY AWAY