Ford service near New Milford, CT

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

HEARD THE STORY ABOUT THIS GUY , SOLD THE WRONG WHEELS AND WAS TRYING TO FIND SOMEONE TO MACHINE THEM TO FIT . WHAT HE SHOULD HAVE DONE IS SOLD THE RIGHT WHEEL TO FIT THE CAR . AS FOR LANKS THE OLD MAN IS SHORT AND RUDE BUT JOSH AND HIS SON TREAT EVERYBODY FAIR AND ARE VERY FRENDLY. SO DON'T LISTEN TO RUBEN HES JUST A REAL BAD SALESMAN.

Sullivan Glass is northwestern Connecticut’s premier glass shop. We are a full service shop offering residential, commercial, and auto glass replacement. Family owned and operated for over 25 years, providing great service and the best quality products. Over the years we have merged with two local glass shops; Union Glass and Classic Glass, both of Torrington, Connecticut.