Service stations service near Old Greenwich, CT

Well sometimes giving people Or in this case a business a second chance is not always a good thing. First let me say that in over 55 years I have never left a bad review. About 2 years ago I went To the mobile to get synthetic oil change. I dropped my car off in the morning And I work locally so I just got picked up And went to work. I usually get the work done by my local mechanic around my house. A co-worker of mine had gone there and not had a problem when she had her oil changed So I figured I would try. My car takes 5 quarts of oil I use Mobil 1 synthetic and it's usually cost me around $70 at my local shop. Nobody ever called me to tell me the car was ready so I showed up at the end of the day. When the manager told me how much the bill was I just couldn't believe it. Not only did they charge me $129.95 for the same Mobil 1 oil change I get done at my regular shop for $70. They also said I needed a cabin in an air filter so they go ahead and put those in for me he tells me. The cabin filter Cost $38.95 and they charge me $36.49 For the air filter. When I asked Why they Didn't Call me To let me know that I need the filters before they did the work. His response was "I know you needed them so I didn't want to bother you with that I figured you would just do them anyway " I told him That I could have gotten both filters at AutoZone for about $23. So my simple oil change that I brought the car in for Cost me $205.39 plus tax. I swore to myself that I would never go back there again. Around August 3rd I brought my car in for a New York state inspection. I had just had the car at the dealership For a recall And a check over. The Dealership said everything was fine He gave me A sheet That showed my tire depth how much brake pads I have left. Things like that like a multi-point inspection. I still had about 8 or 9 days before my inspection was due So I decided not to do at the dealership. That way I wouldn't lose A month. I just got done with work. It was an early day for me and I was leaving around 11 My inspection was a couple days past due So I decided to just do it there real quick On the way home. The car had just been at the dealership and the dealer said there was nothing wrong with it. So I was sitting in the waiting room inside and decided to go outside and smoke a cigarette. I was sitting to the left of the Bay That my car was in And I heard the Mechanic tell Who I thought was the manager But wound up being the owner That my card didn't need anything For inspection. The owners reply Was that "It's here for an inspection it must need something .” I thought he was just joking I finish my cigarette went back inside. And about 10 minutes later The owner Tim Told me I needed front and rear brakes to pass inspection and that it was going to be almost $700 for front pads and rotors. I told him that was impossible. That I just have the car at the dealership. The dealer said my brake pads were fine. I told him that if you lower the car down I would show him The bill. He said I doesn't matter what the bill says I said you need brakes to pass inspection. And that if I didn't do the brake job the car would not pass inspection. I said that's fine I'll take it to the dealership and have them look at it if it needs it I'll have them do it. A few minutes later He said that I was all done And he gives me a bill For $37 for the inspection And told me he scraped my sticker off So now I have no Inspection sticker. I made an early bird appointment at the dealership. The dealership Look at my car And say what is the guy talking about You're almost at the same measurement you were A week and a half ago And you only put 40 miles on the car since then. They passed the car for inspection. Beware the owner TIM he is hard to miss. A round guy with glasses and a superiority complex! HE Is a liar a snake And a con man Just trying to get money out of somebody And I tell everybody not to go there!!

Audi of Smithtown, located at 578 Middle Country Road in St. James, New York, takes pride in our helpful staff and we will do everything to make your car buying experience the best you have ever had.

I had them work on the coolant fan on my Saturn. Danny did the job. He told me everything that needed to be done and was helpful and informative. The pricing was great.

Great service love this place. Andy Jeffries

Service fine as always