Audio and video installation service near Putnam, CT

Since Fords are notorious for their spark plugs breaking when trying to remove them in the 4.6L and 5.4L engines, I brought my 2006 Explorer V8 over to GTA. Not only was the service impeccable, but it was done in a timely manner at a great price. I would highly recommend Trevor at GTA for anyone looking for a quality mechanic. Joe Giardino

Nate in the customer service department was great. I stopped in because I needed an oil change and liked the idea of picking up a few things while I waited. The waiting room is nice enough. He explained each of the packages for me and when I asked about tire rotation had even more great detail. I told him about needing to fill one of the tires every once in a while and hr mentioned that they do check and reset the sensors After 30 minutes I got a call to heaf back and they had found a nail in the tire. I had seen it before thinking it was a rock. He showed me how it was leaking and then explained and showed me the patch they use. Didn't try to sell me a new tire. All in all they did a great job, they have good packages, but I'll be recommending based on people. Less money then I expected to pay and the rotations are now free going forward. A+

I own a small business Frenchtown Auto Sales and have been bringing everything that no one else can figure out to Andy's audio. He is "bar-none" the best electrical technician in the state! He is FAST, AFFORDABLE and HONEST. For ALL your electrical needs...look no further than Andy, he will FIX it RIGHT!

This was my first experience with this shop. It was at the Norwich location. My appointment was at 9 am (opening time). There was only one person working in the showroom, I'm guessing the manager or owner. There were no salesmen or other customer service reps, so I'm not sure who is in charge of helping people to find what they're looking for. Luckily, my needs were simple. The man at the counter had me checked in by about 9:05, which isn't bad, considering he was on a phone call and helping another customer when I walked in (Like I said, they could use a floorperson). The service only took about 90 minutes. No muss, no fuss. They do need to add more variety into their magazine offerings in the waiting area. One year-old Connecticut Magazine, a bunch of industry stuff (sound systems, etc.), and lots and lots of Exquire and GQ magazines. They should know that their customer base includes more than just men and sound junkies.