Engine repair service near Weatogue, CT

High quality auto repair in Bristol CT

I am very happy with Small Town Auto. Michelle in the front is always polite, patient, kind and always has a smile on her face . Every time I call her she is very patient with me. I call her all the time. I never have to wait for an appointment. I can call the day before too have an oil change or what ever I need Michelle gets me in right away. They are always accommodating to my needs. They always have my vehicle done in a timely manner. Mike(the owner) always comes out to say hi and asks me how things are going. I think that is important. The technicians are also pleasant. I would recommend Small Town Auto to anyone. The prices are good as well. I give them 4 stars.

Went in for an emission test this morning and was greeted with a very professional receptionist and service person. My car was done within 20 minutes. Thank you for taking me so quickly!

My sister was shopping for a used car that fit her price range. She found one and took it for a test drive. While on the drive, the car began shaking and the C.E.L. (Check Engine Light) came on. The mechanic on the drive said they would check everything on the vehicle, repair it, and then give it to her. The next day she went to pick it up, no light on, but drove a few miles away and the light came back, it began shaking again. The dealer was already closed, so she brought it Meineke who diagnosed many issues with the vehicle and said that the dealer only turned off the light. DO NOT SHOP THERE. They provide unsafe vehicles, they are a CHOP SHOP!

Horrible customer service. Do not trust your car with these people.