Engine repair service near West Hartford, CT

Crooked business. Had an exhaust dump valve welded in. I don't know how they did the job, but they decided that welding about 3/4 of the circumference of the pipes together was "sufficient enough"--clearly laziness because the pipe was hard to reach. I wondered why my exhaust sounded so terrible. Also, they didn't even do the install as I asked--they placed the valve in the wrong spot. Overpriced. Do not go here. I have photos of proof.

I am very happy with Small Town Auto. Michelle in the front is always polite, patient, kind and always has a smile on her face . Every time I call her she is very patient with me. I call her all the time. I never have to wait for an appointment. I can call the day before too have an oil change or what ever I need Michelle gets me in right away. They are always accommodating to my needs. They always have my vehicle done in a timely manner. Mike(the owner) always comes out to say hi and asks me how things are going. I think that is important. The technicians are also pleasant. I would recommend Small Town Auto to anyone. The prices are good as well. I give them 4 stars.

RIGHT NOW JUST WAITING FOR COURTS TO SET DATE. I WENT THROUGH ALL OTHER CHANNELS FROM DMV, BBB CONSUMER PROTECTION AND ATTY GENREAL. THEY ARE ALL AS CROOKED AS MEINIKE, EXCEPT FOR BBB, THEY AT LEAST TRIED. HAD AN EXHAUST PIPE REPLACED ON MY BUICK. THEY ATTEMPTED TO INSTAL WRONG PIPE. TO MAKE IT FIT THEY FORCED IT BREAKING THE MANIFOLDS. I WAS THERE 20 HOURS LEAVING AT MIDNIGHT! THE CAR CAUGHT FIRE ON WAY HOME TO PORTLAND BECAUSE THEY GLUED THE BROKEN MANIFOLD WITH EPOXIE REISEN. THEY KEEP CHANGING THEIR STORY EVEN MADE VIELED THREATS AGAINST ME. DMV SEEMS WORTHLESS TELLING ME AFTER I GET MY JUDGMENT THEY WILL ACT. WHY PAY TAXES IF GOVERNMENT AGENCIES SET UP TO PROTECT US FAIL TO DO SO? MEINIKE KNOWS THAT AND CONTINUES HARMING OTHERS. THE MIDDLETOWN FRANCHISE IS ONLY ONEIN CT. WITH PAGES OF COMPLAINTS AGAINST THEM IN THIS MEDIA. JUST CHECK FOR YOURSELVES. I AM NOT ALONE....

I was on the road and discovered a coolant issue. I pulled into this station. They took care of me and did a thorough check of my coolant gage. I was a stranger. They served me in a friendly and respectful manner and did not charge me for the service. I was so relieved and thankful. What a breath of fresh air to get friendly customer service. Impressive