A few days ago, I had the pleasure of stumbling upon Village Automotiv... read more A few days ago, I had the pleasure of stumbling upon Village Automotive Center after my car battery died for the second time. Despite it being near their closing time, they urged me to come straight over and I'm so happy that I did. The customer service was phenomenal, Javier not only changed and cleaned the battery compartment extensively, but discovered my brake and interior light were out, saving me a potential ticket! They topped off my oil and washer fluid and allowed me to watch the process so I could learn it myself. I have never received such excellent service and their pricing was far more than reasonable. I'll certainly be a customer for years to come, and hope those reading give them a try! I promise you won't be disappointing. Thank you Javier and all the staff at Village Automotive!
I felt like I was a member of the family... Some of the best customer ... read more I felt like I was a member of the family... Some of the best customer service I've seen anywhere... not just with automotive shops. -Kevin
someone with technical knowledge about your vehicle and can provide yo... read more someone with technical knowledge about your vehicle and can provide you an accurate idea of what to expect. They are highly accommodating, efficient and reasonably priced. I'm from out of state, was passing through CT when my BMW was disabled and towed to the dealership on a Friday. I was pretty certain the issue was a failed water pump, dealer said they would be able to look at it on Monday, not sure when it would be done, didn't stock that water pump. I called Vertucci's Saturday and moved the car there Saturday afternoon. It was fixed by Monday. Vertucci's charged me the same price for the parts that I would have paid myself (from my low-cost online retailer) and a fraction of the labor cost that would have been incurred at the dealership...and waived the diagnostic fee for this repair. If I lived near Wallingford, Vertucci Automotive would be my go to shop. They are a class act.