Diagnostic services service near Bolling Afb, DC

The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

great and fast service

Im honestly surprised that there arent more reviews for this gem! Rodney (the owner) was so kind, professional and helpful. I had gone to Pep Boys who told me I needed $600 dollars in work...after leaving International Auto I only paid $126 (including an oil change!!) They dont pressure you or use manipulative tactics to make unnecessary purchases. I will forever be a customer! Carloyn M. Alexandria VA

Branch Auto Electric Service has the worst service of any auto repair company we have ever used. We would not choose Branch Electric Auto Service. We took my daughter's car there and they kept it for approximately two months and it still was not operational. They told us that what would take other repair shops months to do, they could do it in a week. Chris the owner was clueless and a liar. He kept promising to have it fixed but every time we asked him about he gave us the same status. She had to pay for a car rental for an extra week because he took so long and could not complete the repair work. We decided to remove the car from them and tow it to the dealership because of his inability to fix it. When we went to retrieve the vehicle, they moved it to the dealership without our knowledge. When we went to the dealership to get the repair completed, the car was damaged to the tune of approximately $1600. He refuses to repair the car and said he is not responsible for theft or damage of cars in his care. Therefore, we are forced to sue him. DO NOT under any circumstances take your car to this facility. Please share with your Facebook friends.

Went there as a female and was totally taken advantage of. Engine light on given code told would take 2 days to pinpoint exactly what was wrong because Mercedes are set up that way. They had my car for one week, discussed everything, but Engine light kept displaying engine light. Discussion stating waiting for a different scanner for Mercedes car at the end of the week. $1000 dollars later (motor mounts and everything else) given a Mercedes only Rhine code (same code as if I'm stupid) and told had to go to a Mercedes dealership. AND THEY HAVE THE NERVE TO HAVE A BIG SIGN THAT SAYS HONESTY IS EVERYTHING. Just wanted my money even though they knew from the beginning they couldn't help me. ONLY GO THERE IF YOU WANT TO BE RIPPED OFF.

Bea Mer Auto was founded in March 2012 by Kevin K. As BMW enthusiasts, we know how much our customers love their BMW. And we also know the cost of maintaining the Ultimate Driving Machine. Our philosophy is simple. “Dealership quality experience at local shop’s price” With technical training from BMW of North America backing with years of experience as Level 1 BMW Master Technician, we provide top notch vehicle repair services at affordable prices. No hidden fees such as disposal fees or shop supply fees or even charge for washer fluid that you would pay in dealerships or independent shops. We provide the best value for the money and every customer is a VIP regardless type of repairs or services. We believe a 100% customer satisfaction is the road to success and best advertisement is through word of mouth.  

Mr. Kim is "the man." I took my 1989 Jeep YJ for extensive work, including removing a bolt-broken exhaust manifold for gasket replacement, chasing vacuum leaks, diagnosing "death wobble" due to a faulty sway bar link, and a handful of other things. I got the vehicle back in spectacular condition. His estimate was spot on (even said he didn't feel comfortable charging me for something because it'd put me over the original estimate), the service was performed perfectly, and in a timely fashion. He's also incredibly kind and honest from what I can tell. In fact, I overheard a telephone conversation, the content of which I won't disclose out of privacy respect, but the conversation reinforced my belief that he is a very honest businessperson. I've recommended the shop to other local patrons and will be taking the YJ back there for routine maintenance as well as any (*knock on wood*) repairs. I recommend Skyline without hesitation.