Toyota service near Bear, DE

Call ahead if you can. Shamrock has worked on 3 different vehicles for me. most recently repalced wheel bearings on my explorer. rapid service, reasonable price, actually was about $75.00 LESS than i was quoted and expected. the difference in the handling of my vehicle was amazing and noticed within seconds of pulling. the owner (?) is knowledgable and willing to explain what is going on with your vehicle. He has my business and I'd suggest him to anyone I know

I get four cars serviced at J&L for everything and I have never had a reason to question their ethics, honesty, or workmanship. I have found that there pricing has always been fair and they will look for ways to save you money on parts and they never double dip on labor. That is charging you for the same task twice. For instance if you get your timing belt changed you should also replace your water pump. Most placing will look in the book and charge you labor on each task when in reality labor for removing the belt is loaded into both repairs. J&L will not take advantage of that situation. I am not sure what happened with the review above with the oil change but there is no way in my mind that it could have happened the way she says. Sounds more to me about someone looking for a free repair.

Sam at first was extremely kind. I later realized that was only to reel me in. There was still issues with my truck after they fixed it . I called Sam he made me wait a solid week until he looked at it again , hE said they found nothing wrong with it. I called him again 3 days later still complaining there’s something wrong with my truck. He made me wait another week to look at it, charged me again. To say they found nothing wrong it after They drove it four times. 1.5 weeks later I called Sam from the Highway, basically broke down. I was only able to literally drive under 5 mph. I told him my truck was smoking and was making the same noise I’ve been complaining about. I explained to him the smell that was coming from my truck along with where the smoke was coming from. How amazing Sam knew exactly what the problem was, yet he’s been telling me for weeks nothing was wrong with my truck. The problem was my brake was stuck and hanging down, the truck got so hot it melted my calibers etc Sam was charging me over $1300 to fix it. I asked him if he could take some money off beings though I had my truck in there two more times AFTER they fixed it complaining about the way it was driving and the noise it was making. He refused!! Don’t trust them! Their crooks!!! I called another mechanic shop. Explained what needed to be fixed according to Kirkwood auto. My truck was towed from there and towed to Sevy’s auto who fixed it for under $800.00 Don’t trust Kirkwood auto they are crooks. I asked for the old parts they fixed and they said they couldn’t find them. Yea sure. Like I believed that

Very friendly and helpful people. They did a good job of the repair to my car. There was an issue with one of the parts they used and handled it great fixed it quickly without and problem. -Matt Owens

I went to Ron's because my nextdoor neighbor recomended them to me. WOW, I AM SO IMPRESSED!!!! I came in for 4 new tires and an alignment. I asked them to give the car a quick check out. Dimitry found a split axle boot and a bad ball joint. I was prepared to leave it for a day or two to have it repaired, but instead they ordered the parts and got me done same day. I am very impressed!!! THANK YOU RON'S... YOU SAVED THE DAY!!!

I made a appointment on a Monday for Wednesday to have Keyless entry and remote start install in my car, I showed up at designated time and they never put my appointment in. The owner gave me a buncha excuses and he said he didn't have time, also didn't have part to install, what kind of business treats there customers like this. Might want to try some where else to get your service you need, even if you have to go to PA. Word of mouth travels fast, the business I'm in I will make sure the story gets out

Refuses to call me back to make appointment for fine adjustments after lowering the car. John is very unprofessional and clearly unresponsive. Stay away from this one. -Pat

Since 1964 family owned and operated. Quality auto and truck repair shop serving Wilmington and the surrounding area.