Toyota service near Townsend, DE

At Newark ToyotaWorld, we work hard to give Toyota drivers from Delaware, Maryland and Pennsylvania the type of friendly, modern car-buying experience they want and deserve. With our extended weekday and weekend hours and new state-of-the-art facility coming this summer, our commitment to Toyota fans looking for new or used Toyota cars and trucks, parts or maintenance is unmatched!

Sam at first was extremely kind. I later realized that was only to reel me in. There was still issues with my truck after they fixed it . I called Sam he made me wait a solid week until he looked at it again , hE said they found nothing wrong with it. I called him again 3 days later still complaining there’s something wrong with my truck. He made me wait another week to look at it, charged me again. To say they found nothing wrong it after They drove it four times. 1.5 weeks later I called Sam from the Highway, basically broke down. I was only able to literally drive under 5 mph. I told him my truck was smoking and was making the same noise I’ve been complaining about. I explained to him the smell that was coming from my truck along with where the smoke was coming from. How amazing Sam knew exactly what the problem was, yet he’s been telling me for weeks nothing was wrong with my truck. The problem was my brake was stuck and hanging down, the truck got so hot it melted my calibers etc Sam was charging me over $1300 to fix it. I asked him if he could take some money off beings though I had my truck in there two more times AFTER they fixed it complaining about the way it was driving and the noise it was making. He refused!! Don’t trust them! Their crooks!!! I called another mechanic shop. Explained what needed to be fixed according to Kirkwood auto. My truck was towed from there and towed to Sevy’s auto who fixed it for under $800.00 Don’t trust Kirkwood auto they are crooks. I asked for the old parts they fixed and they said they couldn’t find them. Yea sure. Like I believed that

Very friendly and helpful people. They did a good job of the repair to my car. There was an issue with one of the parts they used and handled it great fixed it quickly without and problem. -Matt Owens

I made a appointment on a Monday for Wednesday to have Keyless entry and remote start install in my car, I showed up at designated time and they never put my appointment in. The owner gave me a buncha excuses and he said he didn't have time, also didn't have part to install, what kind of business treats there customers like this. Might want to try some where else to get your service you need, even if you have to go to PA. Word of mouth travels fast, the business I'm in I will make sure the story gets out

Refuses to call me back to make appointment for fine adjustments after lowering the car. John is very unprofessional and clearly unresponsive. Stay away from this one. -Pat

Since 1964 family owned and operated. Quality auto and truck repair shop serving Wilmington and the surrounding area.