Lexus service near Claymont, DE

Cost was over $2,800. That is way too expensive for tires, brakes, inspection, and a tail light, nearly twice what I would have paid at my usual mechanic. As well, your shecanic didn't clear the dashboard codes so as soon as I drove 2 miles the dashboard warning light came on for the tires. Had to miss more work, return to your shop, to hear a lame excuse from your shecanic and to hear Jenny tell me "We aren't cheap" when I complained the cost was way too high. I told you on my very first visit last month that I was looking for a mechanic that could be trusted by my wife. You aren't it.

This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.

Awesome, awesome, awesome.. So attentive to detail, I feel like I had a new car. Thanks, Pro Auto!

I took my Volvo here because they said they were Volvo certified - they are not. Although the car was running perfectly fine, we wanted them to check out a "Check transmission next service" message. Three thousand dollars later, the message is still there and the car is stone cold dead in my driveway. They said there is nothing more they can do - and they were RUDE about it. Also, a Volvo mechanic told me that they charge at least 1 1/2 times what others charge. DO NOT TAKE YOUR CAR HERE.

"Cosmetics for your car" ---Hand Car Detailing & Window Tinting, window replacement, custom decals and pinstripes, full int detailing, and many more automotive needs

Great Service! Great Management!

Service was prompt and great price. What I appreciated most was that they did not try to upsell me on extra unnecessary parts. I had been going to Jiffy Lube which is similar price but they ALWAYS get you before you leave saying your brakes need changing when they are fine or last time they tried to get me for $250 saying I need a new cabin filter which is crap?! R&M is a small shop, but they get what you need done and honest about it.

1

Jay goes above and beyond to make sure my car is right with quality care. He finds problems that my previous mechanic doesn't to improve longevity of the car with affordable prices. My father in law recommended Jay and he and his company have my 100% trust. He saved me when I attempted to have my car inspected at a popular franchise near my work, and fixed their mess. He earned my loyalty and respect from day one

I want to say first this Shop was so friendly and helpful. I had got in car accident on Sunday. Called them Monday morning and my guy who I deal with, was out sick, so the Girl at the front desk, Cat got my car over to their shop right away! I even had the wrong phone number! I call the fax machine & Cat knew to call me back... Anyway, the whole experience was seamless, professional, and easy! They even dealt with my insurance company! I will recommend this Hart's Auto Carriage to everyone I know for sure. Go here you will be very Happy! Mrs. Liu

everybody who works there our very nice most of all they don't rip you off and they do a great job and fast on your car I will never go anywhere but to 11th street auto thank you guys

I was having a oil leak but after the oil change the oil hasn't been burning or leaking thanks mobile

My family and I have been taking our car there for over 20 years. The owner, Randy, is the best. His prices are a little more expensive than other places, but he always gets to the root of the problem and he is trustworthy. Routinely, he tells us when we can wait to get a service done or if we don't need to do it at all. In the end, this saved us a ton of money.

The experiace I had at this store was very good. Lowest tire prices in the city. They carry just about any brand. Employee owned company really shoed in their service. I highly recommend.

Consistently great work!

They are currently under review by the better business bureau for rushing a drunk drivers car off of the street before police could arive. DO NOT BRING YOUR CAR HERE! This isn't a business it's a ghetto playhouse.