Mechanic Advisor

Audio and Video Installation in New Castle

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Auto Reviews in the New Castle Area

  • Cee Johnson said we needed a fuel pump and a timing belt. I let him pu... read more Cee Johnson said we needed a fuel pump and a timing belt. I let him put the fuel pump in the car...still not running right. Took car to dealer for the PT cruiser. Car did not need timing belt and he put the pump in wrong. Now the fuel gauge doesn't work. Don't trust this man he is not a honest person.

  • I had a very bad experience here. I questioned why my bill was 114.00 ... read more I had a very bad experience here. I questioned why my bill was 114.00 when my car milage was under 5000 miles for the year which makes you exempt from emissions,(which means you only pay for the emission sticker, not the emission service) I also inquired why the signage in the store had 49.95 and i was being charged 69.50) The owners son stated that it didn't matter whether they did the emissions testing or not you still pay for the inspection. He was rude, curt and I called a friend so he could explain it to him and he continued to walk around the shop having a private conversation while he's putting paper work on the counter. I waited until he finished his two conversations and walking around and asked these questions. I paid for the service and told him we did not need to conversate anymore about this. I saw Craig johnson owner and told him I will never come back to his shop. I called him when I left and explained what happened. He started being defensive saying we give ya'll a break, you failed safety b/c of the tint on my windows and I said if that is the case why did you pass me, prior to him Ive had the card inspected for six years with the same tent on the windows and always passed without issue. My friend called back and asked for a break down of what I was charged and after 60.00 dollars there was no explanation for the the other 40.00then he admitted he was over charging me b/c he still passed me although I failed for safety for the tent on my windows. So if you have 114.00 you can be illegally passed at this shop. On another note I left my iPad in the shop with all the haste of my mistreatment and and called back and spoke with craig johnson the owner and his son(who said the one with the leather case, he could only know that b/c he had to have seen it and open the clothe case it was housed in.) but they claim they didn't see and they were to busy to look over the counter in their very small place. so not only was I over charged, treat with disrespect,

  • I made a appointment on a Monday for Wednesday to have Keyless entry a... read more I made a appointment on a Monday for Wednesday to have Keyless entry and remote start install in my car, I showed up at designated time and they never put my appointment in. The owner gave me a buncha excuses and he said he didn't have time, also didn't have part to install, what kind of business treats there customers like this. Might want to try some where else to get your service you need, even if you have to go to PA. Word of mouth travels fast, the business I'm in I will make sure the story gets out

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