Hyundai service near Wilmington, DE

Time length but great work

Sam at first was extremely kind. I later realized that was only to reel me in. There was still issues with my truck after they fixed it . I called Sam he made me wait a solid week until he looked at it again , hE said they found nothing wrong with it. I called him again 3 days later still complaining there’s something wrong with my truck. He made me wait another week to look at it, charged me again. To say they found nothing wrong it after They drove it four times. 1.5 weeks later I called Sam from the Highway, basically broke down. I was only able to literally drive under 5 mph. I told him my truck was smoking and was making the same noise I’ve been complaining about. I explained to him the smell that was coming from my truck along with where the smoke was coming from. How amazing Sam knew exactly what the problem was, yet he’s been telling me for weeks nothing was wrong with my truck. The problem was my brake was stuck and hanging down, the truck got so hot it melted my calibers etc Sam was charging me over $1300 to fix it. I asked him if he could take some money off beings though I had my truck in there two more times AFTER they fixed it complaining about the way it was driving and the noise it was making. He refused!! Don’t trust them! Their crooks!!! I called another mechanic shop. Explained what needed to be fixed according to Kirkwood auto. My truck was towed from there and towed to Sevy’s auto who fixed it for under $800.00 Don’t trust Kirkwood auto they are crooks. I asked for the old parts they fixed and they said they couldn’t find them. Yea sure. Like I believed that

Very friendly and helpful people. They did a good job of the repair to my car. There was an issue with one of the parts they used and handled it great fixed it quickly without and problem. -Matt Owens

Since 1964 family owned and operated. Quality auto and truck repair shop serving Wilmington and the surrounding area.

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Great Service! Great Management!

Service was prompt and great price. What I appreciated most was that they did not try to upsell me on extra unnecessary parts. I had been going to Jiffy Lube which is similar price but they ALWAYS get you before you leave saying your brakes need changing when they are fine or last time they tried to get me for $250 saying I need a new cabin filter which is crap?! R&M is a small shop, but they get what you need done and honest about it.

I went to porter hyundai in newark, de to reset the computer (not the code) since the engine light with 0401 code is coming out. I already brought this car to 2 different mechanics and they all told me the same that the EGR is fine. What it needs is to reset the computer -not just to delete the code, but to reset the computer. Like rebooting a pc. to get rid of the engine light. The car advisor Keith Laverty says they did it but the light keeps coming back. I have a feeling that this service advisor is telling a lie because a car needs to be driven before the lights will come out again. He charged me $89.99 for the check-up which I already told them that I know the problem - what I need is for them to "Reset the computer", not the code! This dealership just wanted to get money. They have no concern or even listens to the customers. Also, I came there 10am and told him that I need to be out by 11am because my wife has work at 12pm. I will not hand-in the car if we'll be late. He promised it can be done my 11am. It's already 11:30 when the car was ready. He even told me to drive faster to get my wife on time to work!! What a very bad service advisor. He is suppose to give good advise. But instead he already rob us of the service that was not given and yet they wanted us to get a speeding ticket or worse an accident!

The brake service on my car was well timed ...priced well,,,.,.I will be bringing my car back for future service.My tech was a real pro,double checked his work..open and honest.,.,.,.,good exp.,.,Very happy with service..