Diagnostic services service near Brandon, FL

Owners a decent guy(Tom), (mark) was cool too. The issues were the hack insurance company located out of state. They took there time paying for repairs and as a result the shop held my wife's car generally for ransom. I learned legally they can't do that and the payment issue was between the shop and the insurance company. Luckily I had a paid rental car so I wasn't pressed. Still I'm disabled and the stress exasperated my illness. Now , the initial repair also was substandard as the bumper popped out when I pushed on it and the hatch sheet metal collapsed in from damage. These two things were serious problems and I had to leave car for another week to repair correctly. However, the final end result was solid. The paint was spot on and the car looks great. 3 stars is generous.

Did an excellent paint job and checked other parts of the car. This is a Father and son business with over 30 years of ASE certified experience. I've seen cars come in there from Dealers and other Repair Shops when they cannot figure out the problem and John finds it and fixes it in record time. Ramona & Lawrence Bendik Lutz, FL

TIA Towing does not even deserve one star. Their representative Mary was very rude and I will NEVER do business with this company again. I called around to a few tow companies for pricing for a box truck and TIA had a good price. They quoted $125 over the phone. I let Mary know that I was a business and calling around for tow pricing and she said okay. When I called back to confirm the tow pick up, she reiterated $125 was the charge. There was no mention of anything else. When the tow truck driver arrived, he said the charge was $125 and they now do not accept checks. He then said that I could pay with a credit card but the charge would be $5-$10 more. I said that Mary mentioned nothing of an extra charge nor any mention of not accepting checks, especially since I told her this was a business. When I attempted to call TIA, the phone just rang and rang, then went to voicemail, then rang and rang again for two additional attempts. I was finally able to speak with Mary on the phone on the fourth attempt and she was quite rude and belligerent. I was explaining to her our phone conversation which she said that she remembered and that she would call me back regarding accepting a check. When she called me back four (4) minutes later, she still had a negative attitude and said due to bad checks they could not accept. She then said that she didn't know that $5-$10 would affect me so, so that is what the charge would now be. As I tried to explain to her that this is not the price she told me, she became irate and started to curse me and then hung up the phone on me. I tried to call her back two (2) times and there was no answer. She finally answered on my third try and said that I was giving her attitude and kept talking over me, not listening, and being very rude. She then said that she would take off the five dollars and as she continued with her overtly negative attitude said, "You know what? Forget it. I am not taking the charge off and not taking your credit card. Only cash. How long does my driver need to wait? How many minutes to wait for you to get cash? I am going to charge you for every minute until I get my cash. You need to decide what you are going to do cause I need my money. You call me when you figure it out." And then she proceeded to hang up on me again. As I attempted to call Mary back once again, the phone just rang and rang and she answered the phone on my next second attempt. She was still not listening and hung up on me prior to me even speaking. Their tow truck driver was also very disruptive and disrespectful as well. They did not even want to give me a receipt. I own a business and I would never treat vendors, customers, or any human being with such disdain. I will NEVER utilize their services again. This is not a customer service business. No one else should ever use TIA Towing.

As a as a former Marine honoring integrity is what us boys stand for! Without being said the two business owners and son are not in this for the money they're in this to help people that's who they are they all have honor and integrity. Pep Boys gave me an estimate to fix the front end in the same manner that one stop gave me an estimate for, Pep Boys estimate 738 dollars one stops estimate 166 dollars. Just to let you know I'm a mechanic and I used to own the shop before I became disabled, I also live in Land O Lakes and I won't bring my car anywhere else and Land O'Lakes is about 30 miles away

Never, please never call this guy Brian Dorcy if you need any mechanic work for your boat. This is the worst, unresponsive, irresponsible and unprofessional mechanic I’ve ever met. I contacted him in February 2022 and requested to fix the engine (water in the oil). He came relatively fast, the next week and found the heads need to be replaced. He ordered new heads and other parts. It took 1 month to get them delivered and 2 more weeks to Brian showed up in my yard. He took the old gasket and found that the block had a crack and needed to be replaced. Why didn't he check this the first time? If he wan’s so negligent and blind and did his job better he could find this issue at the very beginning. It took 2 more weeks to find and order a new block and more than a month to get it delivered to me. I was hoping this “crooked hands master” will come ASAP and finish his work. But he didn’t come this week and next week. He was ignoring my phone calls and messages when I tried to arrange the appointment with him. He is OK to get a new job but is always so busy finishing it. I’ve been waiting for him for more than 2 month and then I said I don’t want to wait any more and I asked him to bring a block to me. He ignored me again for a week. The only one way it worked was to push him to bring me a $2K block to say that on Tuesday I will report to the Police. And he finally brought it to me at the end of July!!!!. I’ve been waiting for 6 month and at the end I got an unfixed boat and half a garage of parts. When I googled for reviews I found that this is his normal way of business. His rating is * 1 Star. I will be happy if you read this review and won’t call this deceiver - this will save you a few months of your time and a lot of your nerves. Please spend 1 more hour and google - there are many really talented professional mechanics with hundreds of reviews and 4.8-4.9 rating. Don’t give your job to losers and scammers!

CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear suspension, transmission & brake fluid exchange. Although Roger, the owner, agreed to perform the work for a set price. after most of the way done he refused to complete the work without additional payment because he under estimated the cost. Once I informed him I was unwilling to pay any additional money and I expected him to honor the agreement he would not return my vehicle after a week of excuses. My GPS tracking was disconnected after logged in 2:28 am driving. I called the Sheriff’s office to help retrieve my vehicle. I then went straight to the dealer who verified the work they charged me for(radiator replacement) was not the issue with the AC and was unnecessary. The replacement of the rear suspension airbags were installed wrong and damaged. They removed all my engine cover fasteners, removed my community I’d tag from my windshield and left my car filthy. CONSUMER BEWARE!!

I went to this place to get my oil changed in June and they charged me $139.87 for power steering service and fuel system service. The manager Tamiko James was being all nice and flirting with me big time and asking to become facebook friends and all that then because he got so much money from me he gave me a coupon for my next oil change for $8.00 off and I asked him really. You will let me come in here to get my oil changed and take $8.00 off...His words were "For you my dear I would do anything yes you can use the coupon" So today I went there and he acts like he does not even know who I am and needless to say. Now he tells me I can't use the coupon becasue of the special...Men and women becareful if you go to him there...they try to be very nice and sell you things you don't really need then the don't honor what they said they would in the first place...

Company refuses to honor it's warranty. Their mechanic improperly installed a transmission and they charged to fix his errors. I recently brought in a friend's Nissan Altima to have the transmission replaced and had it charged to my AAMCO Credit Card account. After picking the picking up the auto, the starter made a grinding noise when attempting to start the vehicle. Believing this to be a separate problem I took it to my regular mechanic. He stated that the problem was the screw in the transmission mounting was improperly installed and was causing damage to the starter. We had the car towed to their shop. The manager "Charlie" informed us that since another mechanic looked at the vehicle they would not honor the warranty. This is unacceptable because without having a third party inspect the vehicle how would they be found at fault. It is all around bad business to allow your employees to perform substandard work, and even worse practice not to fix the problem when it does occur.I currently have an open complaint with the better business bureau about the matter.

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