Tyler stopped by and was actually a very pleasant person. I was gettin... read more Tyler stopped by and was actually a very pleasant person. I was getting a second set of eyes on a problem that was identified at the dealership. Unfortunately they tried charging me almost double what was quoted to me at the dealership. I was able to pay another shop less than 1/3 for the same job with warranty. I’d beware of these guys and always get more than one opinion.
Way overpriced. They charged me over $100 for an oil and filter change... read more Way overpriced. They charged me over $100 for an oil and filter change. They charge my 90-year-old mother over $500 for a battery and installation. They did give me nearly a $200 refund when I went in complaining about it. Frankly, $330 is still far too much for a battery and installation. I can accept $225 for the battery but $100 to install it?? That’s insanity. I was told that The paperwork even stated there was a problem with the wheel bearings claiming that my mother heard it. So not true. My family and I have been going to this place since it opened. We’ve all been for our last time. They’ve overcharged every single one of us in the past year since this new owner bought it.
3-29-2024 I took my 2000 ford Taurus up there and left it for some ... read more 3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues
