Bmw service near Cocoa, FL

DOUG & DONNA ARE GREAT PEOPLE TO WORK WITH, THEY CAME HIGHLY RECOMMENDED BY MY MECHANIC, & OTHERS. THEY WORKED WITH MY INSURANCE CO. & MADE WHAT COULD HAVE BEEN A VERY BAD EXPERIENCE, NOT SO BAD, THEY SET ME UP IN A RENTAL , WORKED WITH INSURANCE AND EVEN HELPED ME WITH MY DEDUCTIBLE. GREAT CUSTOMER SERVICE, I WOULD USE THEM AGAIN AND WILL REFER EVERYONE I KNOW.

If you plan on purchasing a BMW don't waste your time here and go to Coggin BMW Ft. Pierce. I planned on purchasing a used I3 and put a 2K deposit down because I was out of town. I was planning on picking it up just two days from when I put the deposit down. I received a call the day before I was going to pickup my car, and was told that they sold it to another person. I then asked for a refund of my deposit and they hung up on me!!! I have never had, such a terrible experience at a car dealer. I even signed a contract it's as if they sold an already sold car. My salesman told me the manger made this decision. I've got to wonder if his prior job was at a cutthroat used car dealer. Or if this entire establishment is run like one.

On September 10, 2020 I needed my ABS, Traction control and warning light "Hill Assist" checked. Well it was an ABS sensor had it fixed in less than an hour. Customer service there was top notch. Would bring my vehicle back to them. Price was fair.

If I could leave less than one star for this I would. I've had numerous complaints from customers in my area about the shop I just recently visited. The customer's house who had claimed to have new parts put in by this person, and the parts were from a used car and the price of the whole job was cheaper than anyone else. That's what threw the red flag. When I look the parts up the parts even as cheap as I can get them we're more than the repair. I've had other customers tell me that he tried to tell them that there was a severe electrical problems with their car and that it would cost 800 to 1200 dollars to fix when the only thing that was wrong with the car was bad light bulbs. I would not recommend going to this person's shop at all.

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