Ford service near Cross Creek, FL

DONT TAKE YOUR VEHICLE HERE. I WENT IN FOR A COOLANT DUMP. THEY SAID MAYBE THE WATER PUMP THEY PUT ON 3 MONTHS AGO. AFTER 7 HRS BERNIE Calls to let me know they replaced placed the water pump and now they think its the thermostat which isn't under the water pump which they replaced 3 months ago by Ray's. AFTER 2 DAYS I SHOW TO TAKE MY VAN FROM THEM, ONLY TO HEAR ITS ALMOST DONE. I GET MY VAN BACK AND THE TEMP GAUGE SHOWS WAY INTO HOT, I ASKED WHY IS THE TEMPERATURE GAUGE SHOWING OFF THE CHART, THE RESPONSE WAS ( HOW CAN I SAY IT WAS WORKING WHEN I BROUGHT THE VAN IN). NOW IM TOLD BY THE FATHER OF THE FATHER AND SON TEAM AND I QUOTE (YOUR A SPUTID MOTHER FUCKER WHEN IT COMES TO MECH AND FOR ME TO LEAVE THE FUCKING PREMISES YOU MOTHER FUCKING ASSHOLE.) I ASK HIM WHY ARE YOU YELLING AT ME AND HE TOLD ME TO GO FUCK MYSELF. 288.00 IS THE CHARGE BERNIE SAID I OWE FOR A BAD REPAIR. NOW MY TEMPERATURE GAUGE IS ALWAYS IN THE PASS HOT WHICH IS THE H FOR THOSE WHO DON'T KNOW. MY OIL STICK HOLDER WAS BROKEN AND THE FRESH AIR HOSE WAS NOT CONNECTED AND MY TRANSMISSION CHECK STICK WAS HANGING OUT. WHEN I SHOWED THE FATHER THIS MESS HE SCREAMED AT ME THAT THE LAST PEOPLE WHO REPAIRED BROKE IT, THATS WHEN I TOLD HIM YOU WORKED ON THIS LAST AND HE REPLIED, NO BEFORE US. MAKING SENSE YET??? I WILL KEEP YOU ALL UPDATED ON THE SMALL CLAIMS LAW SUIT.

Family owned and operated for 25 years . Ask how to save your deductible ? We work with all insurance companies. http://www.grayspaintandbody.com

One of the most honest repair shop I have ever visited. The service was prompt and extremely professional. They didnt try to sell me parts that I didn't need and even found used parts for me to help with my budget. I would go back to them anytime.